SamCartReviews of samcart.com

My subscription was paid and I'm still being requested to place my card. I don't understand why I haven't receive access to my account.

I joined the Creator U Accelerator Program in March 2024. I paid $7,000 for the program. Based on my experience, what I received did not match what I believed was being sold based on the sales call I had with their representative who promised a number of things over the course of the year that were never actually delivered. Key deliverables, as I understood them, quietly vanished. Replays of training sessions were removed. The coaching structure shifted without any explanation. There was no “done-for-you” aspect to the CreatorU Accelerator program that was delivered at all – except for 1 funnel set up, which netted 0 sales after a year of me fumbling with changing e-book covers, tweaking content with relatively inexperienced staff and 0 meaningful support. No social media ads were done, created or even discussed and this was promised as a key component of the “done-for-you” aspect of the program. On the initial sales call which prompted me to sign the contract with SamCart, I was promised 2 of 4 calls with their senior coach. As soon as the ink was dry on that contract, I found out it would be just 1 call, and the remaining 3 calls would be with their staff. This was misleading and incredibly disappointing right off the bat. When I raised concerns and eventually requested a refund, I was told I should have decided within three (3) days of joining the program – despite this being a long-term, high-ticket coaching program. Three days was an insufficient amount of time to fully experience the quality and depth of this program which fell short in almost all the deliverables promised. I am aware that many other participants have reported very similar concerns: sudden coaching changes, missed deliverables, and an overall program experience that did not match what was originally advertised or promised in the initial sales call. I also have serious concerns about my data that resides on their servers with 0 access to it unless I continue paying for subscriptions to their Typset platform and SamCart which are of no use to me. There has been no communication to me about their data management policies (where my data has been stored or deleted after the program ended). I am further aware that SamCart has refunded some people who joined the Accelerator program around the same time as me, the full amount of $7000 but has denied refunding others like myself with the exact same concerns. SamCart has offered no explanation for their selective refund policy. This experience has been extremely frustrating and disappointing. To lose $7000 at a time when money is tight not just for me, but for a lot of people, speaks volumes to the lack of professional and moral integrity of SamCart. As of today, I have sent multiple emails and a registered mail letter demanding a full refund of $7000 for a program that fell short of its deliverables. I was misled all the way. No one has reached out me in good faith, to refund an unsatisfied customer. It is the only correct customer service response given their program’s shortcomings. It seems SamCart does not care that there are many disgruntled customers who feel ripped off by them. If you are considering the CreatorU Accelerator program, please be cautious. Do your homework. Check multiple reviews. Ask detailed questions. Negotiate the refund terms or pay in instalments. Get clear, written confirmation on the deliverables and understand your recourse if they do not meet them. Do not buy into this program solely on the basis of a single sales call. I am sharing this review so that others can make a fully informed decision and not lose their hard-earned money to a program that isn’t what was promised on a sales call. Buyer Beware!! HI SAMCART, I CONTACTED YOU SEVERAL TIMES AT THAT EMAIL ADDRESS BELOW AND I'VE SENT YOU A REGISTERED LETTER. YOU'VE IGNORED ALL OF MY ATTEMPTS TO CONTACT YOU. WILL YOU REFUND MY $7K??

Update: 12/11/2025 I have been emaling with brian and I have been informed that i will be supplied a full refund. It took longer since they seemed to closed on the weekends, but they did refund my money and stated that i shouldn't be charged without my premission in the future I was never a customer with this company and was charged after a year being on their email list. They charged me for a course that claim is no refundable and I haven’t looking into this company in over a year! I don’t plan on using the course because I went into a different direction a year ago and don’t even know how they got my payment information. If this was an error and I am supplies a full refund I’ll delete this review or change it if they do what is write. I don’t even have an account with the company! Have no idea how they are able to charge me a year later is mind blowing to me for a $240 course at 3am in the morning while I was asleep. I am waiting for them to email me back and I will be calling today to resolve this and found out how they were able to charge my account a year later and I never used their services. I was charged literally a few hours ago and never accessed any of their platforms so I expect a full refund. Update. It’s been 48 hours with no response or acknowledge via email. I was charged wrongly but this is bad customer service in general. I will continue to update until have receive a response from this company about my issue. 12/6/2025

Samcart is a Brilliant System. Any serious marketer needs it. Today I got amazing customer support from Beth, who finally helped me fix any issues. After chatting with AI and waiting for Customer Support, it was amazing to be helped by a real person in Support...namely Beth. Many Thanks

I invested a significant amount of money with SamCart in 2025 after being assured their “Done For You” program would meet me where I was. I already had a completed e-book and only needed help with restyling, rebranding, and creating a landing page and funnel that spoke to my audience. What I received was not what was promised. Instead of personalized support, I was placed into a large group with a very generic process. The landing page I got was fully AI-generated, did not reflect my brand or message, and did not speak to the divorcing homeowners and families I serve. It felt like a one-size-fits-all template, not a custom service. I gave SamCart a second chance, hoping for a different experience, but the same thing happened again. Being misled twice after such a big investment was extremely disappointing. If you’re considering this program, ask very specific questions about what “done for you” actually means, how much personalization you’ll receive, and who is doing the work. My experience did not match what I was sold, and I want others to be aware before they commit.

Hands-down the best customer service SamCart Functions are awesome.. Customer Service A-1..!!!!! No doubts for me your in GREAT hands..

It’s good. I’m not techie. I work on building samcart out after hours and weekends and they aren’t open. Nor is samcart chat. No biggie. So I use ChatGPT screenshots and questions back and forth to help me navigate finding features and next steps otherwise I wouldn’t know where or what to do. Still learning but did get the links and test payments to work. So far so good.

On 11/15/25, I purchased Typeset, CreatorU, and SamCart. The company offered a 30-day no questions asked money back guarantee, so I felt safe to purchase, which gave me the opportunity to get a closer look at the products to decide if they are what I need. I did my deep review after purchase and determined that, no, this isn’t the best product for my needs. I’ve sent them 3 requests for a refund and have not heard back. I’ll persist because I’m only 9 days into my 30-day money back period. Don’t buy unless you’re confident in your diligence because it seems that my own request for a refund is being ghosted.