SamCartReviews of samcart.com

Response from SamCartMay 6, 2026

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. We completely understand how alarming and stressful it must have been to discover an unauthorized charge attempt on your debit card account. Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and make things right. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.

Response from SamCartMay 2, 2026

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. We understand how frustrating and disheartening it can be to face an unexpected renewal charge and then struggle to reach our support team when you needed help most. Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and make things right. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.

Response from SamCartMay 2, 2026

Thank you so much for your kind words Bacioni! We really appreciate you taking the time to update your review, and we're glad our team was able to resolve your payment concern quickly — that's exactly the kind of responsiveness we strive for. It's wonderful to hear that you're finding value in the depth of content and our instructors, and we totally understand that feeling of "so much to learn!" — just take it at your own pace and know we're here to support you every step of the way. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself. If there's anything else we can assist you with, please don't hesitate to reach out via [email protected]

Response from SamCartApr 27, 2026

Thank you so much for your kind words Bill! It truly warms our hearts to hear that the SamCart community has been such a standout part of your experience — there's something truly special about a group of creators who genuinely show up for one another, and we're so proud of the culture that's been built within CreatorU and beyond. Knowing that our members and resources have made a real difference for you means everything to us. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart! If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].

Response from SamCartApr 27, 2026

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. We understand how frustrating it must have been to encounter discrepancies between the advertised templates and what was available, experience ongoing issues with ebook downloads, and feel unsupported after weeks of working with our team without resolution. Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and make things right. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.

Response from SamCartApr 27, 2026

Thank you so much for your kind words, Lisa! It truly warms our hearts to hear that Patricia made such a wonderful impression on you — her patience and knowledge are exactly the qualities we strive to bring to every interaction, and your enthusiasm (those exclamation points say it all!) means the world to us. We'll be sure to pass along your glowing feedback to Patricia so she knows the impact she's had! Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can't wait to watch your business continue to grow on SamCart! If there's anything else we can assist you with, please don't hesitate to reach out via [email protected].

Response from SamCartApr 9, 2026

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. We understand how frustrating it can be to spend a full day navigating onboarding challenges, encounter missing dashboard features, and discover unexpected subscription requirements for add-ons like Typeset — and we sincerely apologize for that experience. Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would love to better understand how we can improve our product to better serve you and future entrepreneurs. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.

Response from SamCartApr 8, 2026

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. We understand how frustrating it must be to feel that your refund request has gone unaddressed, and we sincerely apologize for the lack of communication you've experienced regarding your $349.00 refund. Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and make things right. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.