Saltwaterfish.comReviews of saltwaterfish.com

1. Packed fish with no heat pack. Fish arrived in poor condition with one of them DOA. The water temperature was in the 60s. The two remaining fish subsequently died as well after a few days. 2. Response to customer inquiries and Guarantee submissions is extremely slow. 3. Order prep and shipping is not same day. 4. On one order, FedEx delayed the shipment by a day causing the fish to, again, arrive in poor condition and one of them DOA. While it was not their fault that the shipment was delayed, no compensation was offered for the inconvenience and the person I spoke with did not call me back as promised to update me on the delayed shipment's status. My overall experience with this company has been extremely poor to say the least. Once my store credits are all used up, I will no longer be patronizing this website.

I was a little afraid to order because I had seen a video of a guy unpacking fish and they were all dead. I tried them and ordered 8 different fish, got them yesterday. All were perfect! I acclimated them and put them in tank, all are happy and healthy, So I ordered another $230 of fish today! Great specials also. Thank you!

I received an email today saying the tangs were on sale so immediately I ordered one - was kinda difficult trying to order other stuff as There’s a waiting list and my coupon didn’t work straight away - but I got it sorted out now looking forward to receiving the fish - the only annoying thing is that it said free shipping but I still got charged shipping

Great customer service, reasonable prices. I will definitely recommend this company.

The people running this company are super helpful and pleasant to work with you. I decided I had ordered 3 aggressive fish for the type of setup I was doing and called the company. Mary was happy to change it for me although it was close to the shipping date. Very happy I ordered from this company. Prices were great also. I'm getting 6 fish for just over $100.00 which includes overnight shipping.

the fish arrived quickly and are doing great !

Very easy to order! Healthy fish and large selection of inventory.

Great service. Takes care of us even in Alaska. I wish so much inventory was not waitlisted. If you don’t have the product I would rather it be moved to another area of the website. I spend a huge amount of wasted time looking at items that are waitlisted.