Saltwaterfish.comSaltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Roger O.
These fish are absolutely perfect. Everything arrived in beautiful condition. I followed the acclimation instructions from their website and within an hour after putting them in my tank, they were eating. I'm putting together another order now.
Kunal P.
Hi I got excellent service from them. My first order unfortunately did not make it, due to a weather delay in shipping. They gave me a refund quickly and I reorder another group of fish. All fish arrived healthy and while in acclimation just about 20 minutes after opening the package I threw some flaked food and they ate it.
Jason N.
Execellent Customer Service....Thank You Mary!!!
Floyd L.
Even when things went wrong, they corrected and made very sound suggestions.
Brenda W.
I have been ordering from Saltwater fish for over 10 years. I have always received quality livestock. My orders have always come on the day I asked for them. They communicate with you if there is a delay in shipping due to weather or other things beyond their control. I would highly recommend that you try this company!
Richard R.
All live stock arrived on time and alive. all acclimated well.
Carlson M.
My package is delayed until tomorrow am with a moorish idol inside of it, seriously doubt it will make it still alive, already one of the most sensitive fish available.
Response from Saltwaterfish.comJun 27, 2018
Thank you for your review. It is equally important to us that these delicate marine animals are delivered as quickly as possible to be safely introduced into their new home. We are truly sorry for the FedEx delays you experienced. It is incredibly rare and we handle any delay issues with extra VIP customer service. If you had losses that weren't completely resolved to your satisfaction, please contact our customer support via chat, email [email protected], or phone 772-462-0203. If this was handled or resolved to your expectations, please consider re-rating this review. We sincerely appreciate your business and would love to see you shop with us again.
MANDY
Received my order in a timely manner, as I opened my order I looked at my puffer and it had ick all over it! My first time ordering from the company and not impressed at all!
Response from Saltwaterfish.comJun 29, 2018
Thank you for your review. Our marine life is thoroughly inspected before shipping and every precaution is taken to ensure a healthy fish will thrive in its new home. During this process, if an item that was purchased, is not robust in health, we will contact customers to offer the choice of a substitute or refund. This detailed attention to each specimen allows us to ship only the best marine animals. We would love the opportunity to have you experience the value and quality we are proud of. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.
