Saltwaterfish.com Reviews | Read Customer Reviews of saltwaterfish.com

Saltwaterfish.com Reviews | Read Customer Reviews of saltwaterfish.com

Saltwaterfish.com reviews

3,947 approved reviews, newest moderated first

DC
Nov 9, 2018
The staff are attentive and and helpful.
The staff are attentive and and helpful.
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Ryan P.
Nov 9, 2018
Easy to order helpful information
Easy to order helpful information
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Toni M.
Nov 9, 2018
So far everything has been fine
So far everything has been fine
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Sonnya C.
Nov 8, 2018
I've been buying from Saltwaterfish.com…
I've been buying from Saltwaterfish.com for years and have always been very happy with the fish and service.
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Nick M.
Nov 8, 2018
Fish showed up dead what a…
Fish showed up dead But they did call me and sent me new fish
Response from Saltwaterfish.comNov 20, 2018
Thank you for your review. We would love the opportunity to have you experience the quality and service we are proud of. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.
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Lakeisha J.
Nov 8, 2018
Great trustworthy site to order…
Great trustworthy site to order beautiful saltwater fish. They package the fish for shipping safely and securely. I have ordered through them 3 times, and have been satisfied with each purchase. Wish they had more sale deals, but other than that they are great.
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Kyle M.
Nov 8, 2018
satisfied frequent customer.
Good selection with fare pricing and reasonable shipping costs. Promotions often occur to offer deals and many tome free shipping is an option. The few times I’ve had live purchases not make it the credit policy is implemented quickly which is very appreciated.
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Caz K.
Nov 7, 2018
Got a DoA fish at my office
Got a DoA fish at my office. Couldn't file a claim in 5 hours, yet messaged my "rep" within minutes...do they give money back...nope. They only give credit which means spending more money with them to get replacements. Forget that...this is horrible CS and I will NEVER do business with them again.
Response from Saltwaterfish.comNov 20, 2018
Thank you for your review. Our marine life is thoroughly inspected before shipping and every precaution is taken to ensure a healthy fish will thrive in its new home. We offer a 15 day live guarantee which covers these devastating and unfortunate losses. We would love the opportunity to have you experience the quality and service that our customers generally receive. Please consider giving us another try. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.
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