Andy L.
Scammed of $350 only offered store credit, $40 to use the store credit refund!!!
I made my first large order online and of course it goes wrong in every way. I never received my order and they said it would be refunded to my bank. A while later after getting no refund email or update they said I would only be getting store credit. This website scammed me. I just want my money back. No way am I okay with spending another cent on this website. Update: Using store credit you still have to pay $40 for shipping. The support tried to sabotage my order by sending it to the furthest po, said it would be my fault if the fish died (even though they choose the location for me). Some fish arrived dead, I would have to pay another $40 to reship the same 3 fish. Bs endless money pit. DO NOT USE THIS SITE. OTHER SITES EVEN HAVE BETTER PRICES/POLICIES