Sally BeautyReviews of sallybeauty.com

I was worried after placing my order online and then seeing the reviews online, as I had never used the company before. My order arrived 2 days after placing it with no problems whatsoever. I was provided tracking details and delivery was quick and easy. Will order again.

The workers at the location I go to are always nice they are very friendly and helpful. I go there for my hair products. I will continue going here because they have great product and customer service.

I've ordered twice (professional dye and kit to use at home) and can't fault SB. Their site is easy to use, shipping is free and there are always great deals. I ordered at 4:30pm yesterday and my order arrived at 10am today! Will keep coming back.

Mazzi @ Marysville, WA store was absolutely phenomenal! She looked up my previous purchases to see if I had purchased an item previously, she carefully explained how each product's chemical reaction may benefit my hair with instructions. Mazzi was very friendly and EXTREMELY knowledgeable (more so than may chemist!). I am gobsmacked impressed! I love this store!

Fastest delivery I've ever received from online retail. Product packaged extremely well. Great price. Can't ask for better.

Overall beauty for all, Sally's is one store to shop at. The company is doing well, by the various branded products.

Pat went out of her way to help and follow up on an order I placed. She called me the second she realised one item wasn’t in stock, offered to travel to another store, collect it and let me know when to pop in. She called back immediately after realising there was a stock take which might delay her collecting it. She then called again once she did have it with her. I cannot thank her enough for her personal touch and customer service which went far above and beyond. When I met her at the store, she was as sunny and charming as I had expected. Great products, amazing service - couldn’t have been a better experience!

I just want to put this here because all the negative reviews are not my experience. I bought some wellakoleston x2 they were despatched the same day arrived the next. Because ide never shopped with sally before I was worried i had done something irrational and not checked trust pilot first! Then I rushed to trust pilot and saw all the results I thought well that’s that then!, I’ve been ripped off!! it’s all a scam. Well I’m here to tell you it’s not. The website is completely legit and I will be using it again for the future for hair supplies. Couldn’t fault them. So don’t worry about the negative reviews here, it isn’t a scam it’s a legit business here in the uk and they send your items ( if I’m stock) next day by DPD. All tracked. I think make sure you select a store close to your area and then put in you want delivery not collection! As I saw a review with someone saying their order was with customs?! Make sure you are on a uk site that has a local store for pick up near your area and then rather than pick up in store select delivery. I can’t see you going wrong that way.