Sally BeautyReviews of sallybeauty.com

I came into Sally’s looking for an at home bleaching set for my roots. My salon wanted to charge me $500 to do this even though I only had 2 inches of outgrowth (not to mention I still have platinum blonde) but everything I bought from here was only $79!! I also went back to buy a toner since I forgot the first time, and the 2 ladies that helped me each time were amazing and my hair came out BETTER THAN EVER!! I am very happy and glad I went there; will definitely be going back for all hair care needs :) thanks ladies!!

Placed order and it came next day Great service and so far clippers are good, thank you

I have used the Guildford branch of Sally's every couple of months for the last 4 years. The staff could not be more helpful and make every effort to find the right product for you. There was a very elderly customer in front of me today and the staff member could not have been more patient and engaging. Thanks Sally's in Guildford, a number of retailers in our town could learn a few lessons! I went to get a screen cover for my phone, on the same trip today, and the whole transaction was completed without the staff member uttering a word!!

My Sally Beauty @ Avon Common / North Olmsted and Westgatr Mall deserves a 5 star rating every day . I don’t remember all the names but Ashley and her team members Arianna , Maggie’s and rest of the Team needs a big shout out ! Last But Not Least , The 1-866- 234-9442 Customer service rep, who took my call today in less then 2 minutes and listened to a loyal customer and solved my issues in less then 5 minute is all part of a well trained Customer Service Team . I can’t live without my Sally Beauty Supplies, wherever I am .5 stars all around . Namaste for brightening up an otherwise miserable, frustrating day ! Gid Bless America 🇺🇸

Excellent knowledge and Customer Services in Guildford store. So refreshing to have staff who are helpful and engage with you as soon as you enter the store, and have knowledge of the products they stock. Why can’t every shopping experience be like this! Well done ladies.

Vicki was such a great help…. She was polite friendly and so helpful … Customer service was A1

Sally's Barnstaple is a fantastic store. The current team are such a lovely group of girls. They are helpful, give great advice and give an outstanding friendly service. I choose to visit the store rather than order online now! Karen Austin, Hair Sanctuary.

I went to the Sally Beauty store in Woodbridge Va this week and the employee that helped me was very professional and answered all my questions and was just very helpful and patient, another employee came to help me because the other had to man the register. When she approached me she used a brash tone of voice ( that I took as why are you even here, what do you want, hurry up and get what you need, you're a bother) ,so I just said, I'm looking and she rolled her eyes and left and I continued reading the product instructions. I say that to say this, in this world there will always be employees who are not people oriented and that's life. I could've stooped to her level, but I thought after looking at her, how sorry I felt for her. I felt her tone was a deeper situation (in her own head.) And, I was not about to let her transfer it to me. When I go into the store I will simply ignore her and deal with the true professionals. I think our silence and ignoring will soon catch a bosses attention and they will have to deal with the problem. Even writing letters to corporate may carry some weight, who knows. I think, just pray for rude employees before they run into a person who will consider their rudeness the last straw and they let the rude ones internal strife become theirs and they end up in trouble. Customer service may never be what it was back in the day, because there are so many more businesses competing aganist one another. It's almost as if some employees these days bring personal strife to work, unable to leave it at home. I say try to stay clear of such, because you never know what they might do or say. Not realizing how the customer may translate it internally and feel. To rude employees I say, leave that little thing at the door, it will wait until you get off work and jump back on your back.