Sally BeautyReviews of sallybeauty.com

I feel bad for others saying they were not helped, but every time I call their customer care line or email them, they always resolve the issue immediately and they are always super nice. I have had horrible people from Sephora and Ulta on their customer care lines and one person almost brought me to tears on Sephora. But everytime I need help with my online order or my coupon code doesn't work or I just have a quick question they help me the first time I ask and are always very efficient and nice. If I can buy from them, I will. Great customer service and smart people too!

Recently ordered some curlers online. Great experience! Got 20% off for being a new customer so got a very good deal! Delivery was quick! No problem! Would recommend

Looking at the reviews I can see people have had poor experiences in store. I have shopped in my local store a ton of times, the employees were kind and helped me find what I needed. They were normal and good experiences As for online it is more my cup of tea, because they always have great sales and there are more options for hair products online than in store. They now offer free shipping with purchases of $25 which I love! They ship within a day or two and package everything nicely so nothing spills or breaks. I have loved everything I purchased and I have never returned anything. I like this store and it is always hard to pass by it without buying something.