Sally BeautyReviews of sallybeauty.com

Hice un pedido en línea, decían entregar al día siguiente y llevo una semana esperando, por qué aún que quise cancelar, resulta que no puedo hasta tener el paquete, les pedí la dirección para ir yo por él y tampoco me la facilitan, no dan solución a nada y me temo que perdí mi dinero, pues ya no contestan ni correos, ni WhatsApp. Pésima idea comprar en línea en empresas como está que no tiene una comunicación directa. Y me contestan en WhatsApp diciéndome que ya me lo entregaron, como es eso posible, no piden identificación o toman firma o fotografia de quien lo recibe. Que fraude.

I used to shop at this place for the hair products I needed. That is until they got a new employee that left a bad impression. I came in first and within minutes I was ready to checkout. I waited patiently for five minutes. Nothing. Instead I got skipped by a different customer who just came in. The employee helped her and not once did this she offer to help me. I don't know if she was just rude or racially biased. I'm disgusted either which way and I'd rather order my stuff from Amazon instead from now on.

I made a purchase online with sallys for $108.37 in March. The order was canceled due to incorrect shipping information. I spoke with a representative over the phone to cancel the order. Since then, Sally's has tried to take the money out of my account 21 times. On June 22nd , the money came out of my account. When I called to speak to someone about this, they said they had to send it to the IT team. I'm still waiting for my money to come back to me. And on June 29th at 1AM, they tried to take the money out of my account again . For a canceled order. I even called and asked to speak to a supervisor and they wouldn't let me. This needs to be dealt with, so sallys stops stealing from me

Horrible, it's been a hassle since I bought my products. First, they didn't provide any tracking information, and I still haven't received it. Second, after I paid, they removed one of the items due to stocking problems. Third, I paid with Klarna, and after they removed an item, the price wasn't adjusted in Klarna.

Awful place. I bought hair dye they sent the wrong colour. Now they want to charge me £6 to return. They were rude on the phone. Would never use again. P!ss poor service 👎👎👎👎👎

Changed my phone but kept the same number. Tried to log on to access my money and the screen said I had to go to the website to continue this. went to the website and screen says to go back to my phone. Groundhog day ensued. Thee is no phone number for contact just an email address. Received conformation that query was received and that someone would get back to me within 24 hours. It's now 35 hours and still no help. so I'm unable to access my funds. Will be emptying my account when this finally gets fixed.

Been using sallys for my products for 20 years , unfortunately after covid they got rid of vat free for trade , that was a big blow , the offers they now offer are no where near as good ! Plus the prices are going threw the roof , so after being loyal for so many years , feel let down by the company and have for the first time seeked other suppliers , I highly recommend chris &sons , amazing company, cheaper and you earn points for orders, that you can use on following orders to bring the price down . Massive difference with this company

Bought GHD Platinum Straightener. Deliver within 24 hours. 24/04 Item ordered 25/04 Item delivered. I try the item for les than 5 minutes to see if's work or not (it's not working for semi thick hair unfortunately) it doesn't straighten my hair as I expected. However, Sally Beauty refuse to accept my request to return the item despite of the reason. Don't buy anything if you don't want experience the same thing like me. Spent nearly £200 for nothing