MT
The customer service is excellent
The customer service is excellent, especially Stephanie, Steph is incredible, absolutely the best! The loafers I purchased are comfortable and really well priced. I give this brand a big thumbs up!!

Quiet Luxury For The Modern Gentleman
Saint + Vale (saintandvale.com) has 152 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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MT
The customer service is excellent, especially Stephanie, Steph is incredible, absolutely the best! The loafers I purchased are comfortable and really well priced. I give this brand a big thumbs up!!
Christian B.
5/5 stars, Saint + Vale is not only a trustworthy company with great products, but they also provide excellent service.I ordered shoes in my size which unexpectedly did not fit, but my request was handled quickly and easily via email. Highly exemplary and accommodating customer service. Top-notch service.The shoes appear to be of high-quality craftsmanship.
Jay T.
Customer service is awesome! Shout out to Stephanie who had assisted me with the pairs of shoes I purchased. Initially the wrong sizes, she immediately helped me to make sure that the sizing was correct. The second pairs I received turned out to fit nicely! Would buy from Saint + Vale again.
Torsten K.
Da ich die Loafer noch nicht lange habe kann ich zur Qualität noch nicht viele sagen aber sie machen einen guten Eindruck. Was allerdings gesagt werden MUSS, der Service ist wirklich sensationell. Schnelle und freundliche Antwort mit direkter und unkomplizierten Lösungsvorschlägen. Wäre das überall so hätten wir viele Probleme weniger, Danke an Steph
Eric L.
I have nothing but praise for this company. Products are excellent and of high quality. Correspondence is outstanding, most courteous and helpful if any issues arise. Highly recommended!
lynnduclos
Having modeled my entire life and owning a clothing store as a designer, shoes to me, have always been one of the most critical aspects of an outfit. Saint + Vale has taken that to a new level. It brings an allure to the elegance of an outfit. It demonstrates the importance of appearance. In addition, the service is, for lack of a better word, spectacular. In fact, this company deserves to grow at the most rapid pace given their attention to individual and professional services. It seems like each client is a singular importance. An incredible experience!
H M.
STEPH from customer service provided a level of care that you would expect at places like Ritz Carlton, St Regis, four seasons or Rosewood hotels. In fact, I think is still way above that. In a world of AI and automation, she was a breath of fresh air. Shoes are fine. Bought 2 pair, they suggested 12s, too big and they replaced them to 11s. I reported back that 1 pair though same size still ran a little bigger, but not requiring further action from them. Thru this process I dealt with Steph who as I said is a shining star! Only reason to consider buying from then again is her.
Geoffrey J.
I recently bought 2 pairs of the Enzo suede loafers. After placing my order, I received a personal email from Steph at S&V wanting to clarify one detail of my order which avoided a potential problem (I'd ordered one pair in the wrong size). The delivery to Australia was seamless and timely. The loafers are EXACTLY how they look in the Instagram reel; the buttery suede and the memory foam insole are just as described. And the colours too were spot on; both the Camel and Powder Blue are absolutely beautiful. And the packaging is outstanding. They came in a package that prevented damage in transit (I bought a hat from another supplier in the US recently that was crushed beyond repair). Each shoe had foam inserts and came in its own satin bag, and the pair came in its own plastic ziplock bag. I use all three to store the loafers. In summary, an outstanding product and exceptional customer service. Unconditonally recommended.