SagoReviews of sago.com

1 month and gift cards still not sent to me, been processing and not sent.I will never do another study with this company very unprofessional.

Did a phase 1 for a study and haven't received any calls/emails back since everything they have implemented is automated emails back . I never once spoke to anyone on the phone and have called /emailed multiple times regarding payment .

I wish I could give 0 stars. I am still waiting to get paid from a focus group I did on Sept 4. I have left countless emails and phone calls with no response. You can never reach a live person no matter which phone number you call which is absolutely ridiculous. I have already reported them to the BBB and I have left them a negative review on google. NO ONE should have to go through all these changes to get paid. I am literally contacting them on a daily basis. Several people in their google reviews are threatening class action lawsuits. I hope it happens because they should not be able to get away with treating people this way. I take this as a learning experience. No longer will I do focus groups with Sago EVER again. Totally unreliable, unprofessional, unethical and just plain fraudulent!

I wrote a previous review and was finally contacted by someone. They said once payment was processed I would receive an email to confirm my mailing address. I have not received any email. I think they're trying to get out of paying me. Why do I need to confirm my address? They know my address. Just send the card! For this review I've sent 4 emails to customer service and no response other than an automated message saying they are getting a higher than normal amount of emails. They must have made a lot of people mad! I took my survey in March and still have not been paid. I'm so angry with them They have absolutely the worst customer service I've ever dealt with. I'm going to report them to BBB and any other agency I can think of and give reviews on every site. This is ridiculous.

They pay in gift cards but the BIGGEST issue is they haven't paid me a dime of the $250 promised upon completion. Eventually they usually pay within 4-8 weeks.. Not worth my time. Next I will do their survey and not even read any of the questions 😂😂😂😆

Absolutely ridiculous. I think they hope people will just give up with continuous requests to get paid. After multiple requests I threatened to go to BBB. I got a ‘code’ to activate my incentive, but then got an error message that ‘unusual activity has been noted and account frozen’ Never ever have I experienced this in all the years I have been doing surveys. I won’t give up.

This company takes far too long to pay. Every time I am due to get paid I have to file a complaint against them and get nothing but excuses. Asking someone to wait approximately 6 weeks to get paid is absurd and then to have to fight them at payout time is absolutely unethical and insulting.

Don't do surveys for this company. They won't pay you. You will get stuck in generic canned responses when you inquire why your payment gets stuck in 'processing'.