SagedentalReviews of sagedental.com

I went to Sage Dental in Weston, Florida for a routine cleaning and was advised I needed deep cleanings. After my first deep cleaning I ended up with a gum infection which resulted in a root canal about 30 days later. My 2nd appointment with them they again stated I needed a deep cleaning. I again questioned the necessity of it and was told it was due to bone loss. After the second cleaning I experienced jaw pain for months and eventually another infection of my gums. I had gone to my previous dentist for approximately 25 years until he passed. At no point ever seeing him did he mention deep cleanings. I recently went to a new practice and after conducting the same consultation that Sage Dental conduced (x-rays, a periodontal exam and an oral exam) stated I never needed deep cleanings and have since began regular cleanings once again. The alleged deep cleanings Sage Dental stated I needed has messed up my gums. Hindsight is 20/20 but I should have picked up on how happy they were to see my insurance and want to schedule me for 3 deep cleanings a year. As for they way they billed my insurance, I have since spoken to the insurance company and discovered they billed me about 25% more than the allowable plan provisions. I have brought that to their attention in Dec 2025 & Feb 2026 and still have no resolution re the overcharges. Likewise, I asked for the limited dental records they had on me, 2 cleanings and a root canal in 12/2025 and still have not received all of my records. They have violated HIPPA by not providing my records to me within 30 days, sending my records to an unauthorized 3rd Party individual that I never provided them consent to send them to, and when they did send some records some were sent unencrypted across the internet all in violation of HIPPA. I have reached out to them at least 4 times by email and 4 times by phone with no resolution. I feel they did unnecessary work to bill the insurance carrier that wasn't needed, and now refuse to give me my records so I can fix whatever they have done. And please don't tell me to reach out to patientfeedback@mysagedenta. I did reach out to them on 2/9/2026 via email as well as 2/12/2026, 2/20/2026 and 2/23/2026 and as of this writing I have obtained ZERO assistance or even a response from Sage Dental reference the overbilling, or the HIPPA violations. Also, included in this email thread is my request for the still missing records. I have the email chain pointing out the overbilling by Sage beyond the allowable plan allowances, the HIPPA issues and what I am still missing from my records. As of 2/23/2026, I have received no response to my last email. You respond to people with issues and throw out that people that have problems should contact patientfeedback@mysagedental. That's nothing but a self serving way of making it look like you care, but you truly don't.

I had totransport one of my clients to their boynton beach location...appointment was scheduled for 315pm we arrived at 245pm...sat in the waiting room for over 90 minutes...it is now 437pm and we are still sitting here...i would NEVER consider using their services..the fact that they were over 90minutes behind is enough to tell me..NEVER EVER EVER get i volved with these people PERIOD..apparently they missed the memo regarding time management and scheduling...

I shouldn't have chose 1 star! Sage is corrupt and Liars!!! I specific asked if there would be any cost to either myself and my insurance. THEY SAID NO! This was a consult. The dentist Nunez also lied I asked home the same question l. He said no! The dentist never even looked at my mouth or dentures as this is what I was needing help with. This is a dental assembly line. Sage is not an ethical Dental chain! Please especially the elderly STAY AWAY FROM SAGE

Outright corrupt liars. Visited them to get a surgery clearance for my spouse. To clarify, my wife is about to have a serious surgery, and a dental clearance is required. They tried all the cheap tricks to squeeze as much money they could for unnecessary and unneeded procedures. They took an image of every single tooth! Then they attempted to sell a narrative of how many expensive treatments my wife needed. I told them that we weren't there for any treatments. All we needed is a surgery clearance, i.e. an evaluation of my wife's dental health and a decision. This made those liars furios. They called another "dentist", a very rude and arrogant woman, who "examined" my wife's teeth by just eyeballing without using any tools, and made a "conclusion", that all my wife's teeth were deeply infected and needed a "deep cleaning"! Moreover, one tooth was so "bad" that it needed an extraction! At this point we told them that we didn't need their corrupt "services" any more and left. A few days later we visited a different dentist. A very experienced one. He carefully examined my wife's dental health. And guess what? No infection found, no tooth extraction needed, the procedure took about 20 minutes, and he produced a dental clearance for the surgery! Conclusion: the folks at Sage Dentistry are outright criminals who should end up in jail for their lies.

I’m extremely disappointed and angry with Sage Dental. ( Chattanooga location , Hamilton) They do not honor what they offer. They promised a full diagnosis but did something completely different and never gave me a treatment plan. It honestly feels like a scam. The manager was rude, dismissive, and completely unprofessional. This is supposed to be a place where patients feel safe and respected, but instead we were treated terribly. I will never go back, and I don’t recommend anyone trusting them with their care.

I went in with an abscess from a tooth that I had a previous root canal & crown and was told that I needed a “retreat” for that tooth and the tooth next to it as well as 2 new crowns. I was sent to another location for an endodontist to do the work. It’s been 2 years and I’ve been dealing with pain from the same 2 teeth. I went for a cleaning 6 months ago which was highly over-priced and there was no mention of an issue with the teeth that had the work done. Thank goodness I finally opted to go somewhere else and get a second opinion! Turns out the same 2 teeth were still infected all this time and I’ve suffered significant bone loss (11mm pocket) as a result! I also learned the crowns that were put on didn’t fit properly as one has a significant over-hang. I contacted customer care and was told someone would contact me but after several attempts I gave up. I will do my best to make sure everyone is aware of my experience...

Absolute Scam bait and switch pricing no transparency. They are like used car salesmen..wtf is wrong with you people.. seriously one may believe that the purge should be legalized.. omg.. Be careful and stay the flip away from these chains.. Dentist and Professionals.. plz be ethical and don't sell your soul to these con artist..

I recently had an emergency appointment at Sage Dental of Bloomingdale for a cracked tooth that was causing me excruciating pain, and I can't say enough good things about the experience. From the moment I walked in, I was greeted by Arlene's warm, welcoming smile, which immediately helped ease my anxiety despite how uncomfortable I was feeling. Since I don't have dental insurance, the team went above and beyond to guide me through cost-saving options. They introduced me to the Sage-Care Membership, which turned out to be a game-changer—it saved me a substantial amount on the procedure and made everything more affordable. Joanna and Arlene were incredibly kind and patient throughout the financial paperwork process, even taking the time to speak directly with my wife about the payment details to ensure we were both on the same page. Their compassion and efficiency made what could have been a stressful situation feel seamless and supportive. I was extremely nervous about having the tooth pulled, but the dental assistant, Brenda, was an absolute angel. She was so reassuring, patient, and attentive, helping me stay calm every step of the way. During the procedure itself, Dr. Sam Issa was fantastic—he explained everything in detail as he went along, which really comforted me and made the whole process less intimidating. It's clear that the entire team genuinely cares about their patients' well-being; I felt like a VIP from start to finish. If you're looking for a dental practice that combines top-notch care with true empathy, I highly recommend Sage Dental of Bloomingdale. Thank you to Arlene, Joanna, Brenda, and Dr. Issa for turning a painful day into a positive one! My former dentist was Dr Shebly, who was still there.