SagedentalReviews of sagedental.com

NEVER AGAIN! Been going here for years, but today I figured out why there's always a different dentist at every visit. No moral, ethical person would work here. I went for a simple checkup and cleaning. Checkup was fine, but then was told needed a deep cleaning. For 60 years every hygenist has told me that I do an impeccable job of brushing and cleaning. Today, however, I needed a deep cleaning?!?! I refused and said I wanted a regular cleaning. I was told they wouldn't do a regular cleaning because the dentist recommended a deep cleaning. Never in my life has any medical professional ever DEMANDED I follow their recommendation, nor refused service because I didn't agree. I walked out the door and will NEVER return. I will also be reporting to my insurance company since I'm sure Sage will try to charge for the cleaning that didn't happen.

I started going to Sage Dental when it was owned by Dr. Batliner and it was 5 stars care and service at that time. Even when it was sold I continued to be a patient to the new dental group. Unfortunately, It slowly went down hill from there. It was the last straw when I had a dental emergency and they treated me like I was a stranger even though I had been a patient for over 10 years. I called their emergency call number on a Saturday and didn’t even get a call back. I called again on Monday and they said they could not get me in until Friday! With terrible pain, I had to find a new dentist, and thank God I was able to find a great dentist in Boulder. Sage dental never again!

had a extraction on June 26 2023 this practice is in network they charged me 44.00 which insuance coverage shows no out of pocket cost I requested my refund and was told not until insurance pays claim. My insurance customer service also contacted the billing office at cornerstone blvd in daytona and was told not until insurance claim is paid. Also they are billing customer the difference between Insurance payment and dental invoice. Not acceptable if your in network they are suppose to take payment from insurance co as payment in full.

Would not give us a print out of how much credit we had borrowed money from care credit last time we went kept me there over 2 hrs my wife waiting in waiting room no water no one checked on her I finally told calledthem we had to go asked how much credit w dollarse had they said 2,000.oo I said we wont be back manager said you would get your money back 2 months later she lied to us every time we called office they yiur money in mail

I am done with Sage Dental. Since they have taken over for Dental USA at Cornerstone in Daytona Beach, I have found them to be unfriendly and not concerned about keeping patients. My wife and I were patients at Dental USA for three years and never had an issue. My wife went for a tooth concern on March 1 to what is now Sage Dental, and they gave her an exam but didn't treat the tooth. I was billed $25.00 for an annual deductible and sent in a check. Sage never cashed the check. On a follow-up visit, my wife came to her scheduled appointment, after receiving three reminders about it. When she arrived for the 2 PM time, the two Sage office staff personnel were leaving and she was told that there was no doctor there. There was no explanation or apology from the staff. She has since been to another dentist, where she again paid the $25 annual deductible because Sage's claim was not sent to or processed by my insurance company by her May 23 appointment at the new dentist. I suspect that in the takeover transition, someone did not file in a timely fashion despite my reminders to the office staff that they do so. After being hounded by Sage for three months for the $25.00, being threatened with it going to collections, and having email exchanges and phone conversations with the office manager, I decided to pay it (along with another $15.00 not covered by insurance) and will be seeing another dentist. When I went for my first appointment at Sage in June, I found the staff to be unfriendly. The hygienist never introduced herself nor did the doctor who examined me. Stay away from this group. They are more about the dollars than caring about their patients.

They coded my visit wrong and it cost me money. we asked myself and delta dental just to change code and they said NO

They front desk staff are not professional at all. They are extremely rude.

I’ve heard rave reviews about the former dental practice Cornerstone but nothing but bad reviews about Sage and I have to agree. If I could give them less than one star, I would. My husband and I moved to Florida from Illinois after he retired and needed a new dentist. Since several of our family members had been going to Cornerstone, we decided to give them a try. From day one, it was like “pulling teeth” to get in for regular cleanings. They would either reschedule, at times at the last minute or cancel appointments altogether. This was during the transition when Sage was taking over Cornerstone. When my husband decided to replace a bridge, we explained that we needed to submit most of the work done to our insurance which would be expiring on May 31, 2022. The amount that we would pay out of pocket and agreed upon with the girl in billing totaled just over $7,000. We had agreed to pay half up front when the work was started in April of 2022 and the balance upon completion. When we finally left the practice in October due to poor service, I requested our records to be released. At that time, they emailed our records with no indication at that time that there was ANY outstanding balance. Almost one year after the work was started, I received a past due bill totaling over $15,000! When I tried to dispute this bill, both in writing and multiple phone calls, we never received any correspondence from them except the continued bills. They are now threatening to my husband’s excellent credit by submitting this to collections. This dental practice is absolutely horrendous, trying to line their own pockets with erroneous claims.