Gerald & K.
Great tub. One problem.
The tub is all and more than I expected. The only problem is my own fault. I should have got the wider tub. This one is a little more cramped getting in and out of.

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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788 approved reviews, newest moderated first
Gerald & K.
The tub is all and more than I expected. The only problem is my own fault. I should have got the wider tub. This one is a little more cramped getting in and out of.
Alfredo
They're what I needed! beautiful work! Yes, all good marks no wrong in choice!
Mel and B.
Competent and timely installation–following a pretty thorough pre-sales consultation (sales pitch). Not "cheap" in any sense...be sure you need and can afford it.
Sylvia and H.
I love this company. From the gentlemen who put in the tub to the secretary who helped us get the amt put on credit cards we had great treatment. We love everything about this.
Jeanie M.
This tub is not made for the person who is on the "heavy" side. The door way is narrow ..not so easy to enter..People need to be told that you need at least a 50/40 gallon water heater to fill the tub..I was not told this
Tyrone & L.
Excellent service! We had scheduled an appointment with a rival company (American Standard) the same day for estimates, and they never showed up, didn't even call! We were on a tight schedule and the entire Safe Step crew was helpful and accommodating from scheduling the estimate through job completion, and THEY made it happen! They kept their word, were courteous, friendly and we had the best experience. It was an expensive investment, but worth every penny for the look on my mom's face! You get what you pay for and in this instance, we got the best!
JAMES K A.
Enjoy our Safe Step Walk in Tub so much easier to get in than the old Jacuzzi tub.
Mike and Mary E.
The price is not $15.5k but $22.5k with new hot water tank!!! Your 40 or 50 gal tank will not be sufficient to supply even a warm bath. The Step-in tub requires 65+ gallons to fill. In order to get a comfortable bath, you need (at a minimum) a 75 gal high recovery hot water tank. We would not recommend this to anyone who does not absolutely require it! Mike & Mary Heiny 1801 American Way Montrose, Colo. 81401 970 417 4013