Matt and Yvonne R.
Richardson Walk in Tub
We enjoy the tub, and shower. It look nice and stylist, also comfortable. We would like to thank you all once again for the opportunity to have The Safe Step Walk in Tub.

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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788 approved reviews, newest moderated first
Matt and Yvonne R.
We enjoy the tub, and shower. It look nice and stylist, also comfortable. We would like to thank you all once again for the opportunity to have The Safe Step Walk in Tub.
Kenneth and J.
The installation took 3 1/2 days to complete. I was left with a lot of repair work as well as painting. Although I was given a $450 credit this in no way covered the aggravation of the installation. I hate that when I sit in the tub the bar for the shower head and grab bar are far from vertical. The workmanship leaves a lot to be desired.
Myrna and H.
All that was promised is true. We are enjoying the tub immensely and even though we did not need it for handicapped reasons, it is a home spa experience and very relaxing!
Carl, Carl Jr, and J.
Although my wife is very satisfied with the tub taking a shower for me is somewhat difficult. The entrance is a challenge for her since she is a somewhat large woman. It also had a leak when installed and the remote quite working in the first week and still has not been replaced 5 weeks later more has the ceiling been repaired in the basement below the tub.
Judith and K.
some unfinished work
Alpha
Have not been able to use tub because cannot get water warm enough to bathe in. talked to sales representative yesterday and today, repair team is supposed to call us for time to fix. Sales representative has been nice, helpful.
Chuck and S.
We LOVE our new tub! And now I never have to worry about my husband getting in and out! Priceless!
Charles and M.
Safe Step was completely professional in planning and installing. A beautiful job and we are complettely satisfied and enjoying the tub.