Glenda
was not happy about the install person
was not happy about the install person. they punch hole in my wall. will have to get this fixed and repainted. there is a learning curve on using the tub.

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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788 approved reviews, newest moderated first
Glenda
was not happy about the install person. they punch hole in my wall. will have to get this fixed and repainted. there is a learning curve on using the tub.
Bobbie Y.
Using the tub has been an exciting experience. We love the tub
Sharon & R.
Our walk in tub is a great improvement to our home. For the first time in three years I am able to enjoy a bath again. The quality is great, and the installers were professional and thorough. I’m very happy with the outcome.
Mrs. W.
Very happy with our walk in tub. It helps her feel comfortable and safe when it’s time to get in the tub. The Rail guards helps when its time to stand safely. The seat heater could stand to get a little hotter seems like it’s not on. Glad we made the purchase.
Janice F.
We have a slight problem. Near the front of the tub the trim is torn near the seal on left side closest to the wall. The front has cold air coming from the bottom of the tub. other than that it works fine . the crack worries me and the air underneath is a concern.
Greg & P.
Installers did a decent job. Looking forward to using the tub more after I install a new hot water tank.
Mike and M.
We were not happy with the install
Macelia & R.
The installation process was excellent. The installation team was professional, courtesy and knowledge about the tub. The only negative was an issue with the drain closing before completely empty. It had to be held open. One of the jets popped out. A call was placed explaining the problem and to this date, no response.