Thank you, Adam, for your wonderful 5-star review! We’re so glad you found the course helpful. If you ever need anything, feel free to reach out. Safe driving, and thanks for choosing us!
AA
Aisha A.
the timer was not accurate
the timer was not accurate
Response from Safe Drivers AcademyJan 20, 2025
Thank you for sharing your feedback, Aisha. We’re sorry you encountered issues with the timer and appreciate you bringing this to our attention. One of our customer service team members will reach out to learn more and make sure we address any concerns. We value your input and hope we can improve your experience moving forward!
JK
JOOYEON K.
Systematic education
It's good that the modules are well divided in a systematic and easy-to-view manner.
Response from Safe Drivers AcademyJan 20, 2025
Thank you for your review, Jooyeon! We’re glad to hear you enjoyed the systematic layout and easy-to-view modules. If there’s anything we can do to make your experience even better and earn that fifth star, we’d love to hear your suggestions. Thanks again for your feedback!
JO
Joe
very flexible
very flexible, can easily take my time without worrying on managing my day schedule to work while not having the 5 hour eating it causing unnecessary stress
Response from Safe Drivers AcademyDec 17, 2024
Thank you, Joe, for the glowing 5-star review! We’re delighted that you enjoyed the flexibility of the course and could work through it at a pace that fit your schedule. It’s great to know that this approach helped prevent unnecessary stress in your day. We appreciate you sharing your experience, and we’re here if you need anything else!
LL
l L.
The AI-generated text is horrendous
The AI-generated text is horrendous! Have a human being do your writing. Remember that some people taking this may not have a high literacy level or their first language may not be English. I understand that you have a Spanish version, but English and Spanish are not the only two languages in the world.
Now the company has contacted me to deny they use AI. Please. I am a former college writing teacher. I sent the following excerpts to some colleagues for cringe effect. All recognized AI immediately. One said it was so intolerable, she would have accepted a traffic violation over having to read this gibberish:
“Employ turn signals unfailingly to intimate your intentions to fellow drivers.”
“The road remains a longstanding arena of contention between motorists and motorcyclists, marked by an intricate dance of coexistence. The intricate nature of this dynamic is accentuated by the challenge motorists encounter in detecting nearby motorcyclists—a factor contributing to a lamentable tally of motorcycle-vehicle collisions, often culminating in somber consequences.”
“When approaching a railroad crossing adorned with flashing lights and descending safety gates, it becomes imperative to initiate the process of deceleration and bring your vehicle to a complete stop.”
Response from Safe Drivers AcademyDec 14, 2024
Hi there, l lund. We appreciate your feedback and are sorry to hear about your experience. To clarify, our course content has always been developed and written by a team of human curriculum experts—well before AI writing tools came into play. We also offer the course in Spanish, as we understand not everyone is a native English speaker and want to make learning as accessible as possible.
I believe we were able to find your account based on the name you've left the review under, but to be certain we've requested more information and will have a customer service representative reach out. We offer many courses and want to be sure we can fully review the specific course you took.
Regarding the pop-up prompts, we completely understand how annoying they can be. Unfortunately, Arizona state regulations require these checks, and we must remain compliant. We’ve asked if we can remove or adjust them, but for now, we’re required to keep them in place. If it were up to us, there wouldn't be any of those pop-up prompts!
If you have any additional suggestions or concerns, feel free to reach out to our support team.
MP
MARIA P.
Great course thank you
Great course thank you
Response from Safe Drivers AcademyDec 6, 2024
Thank you, Maria, for your 5-star review! We’re delighted to hear you enjoyed the course. We truly appreciate your feedback, and we’re here if you ever need anything in the future. Thanks again for choosing us!
KS
Kornthida S.
Nice support
Nice support. I recommended this one.. customer service she's very nice great support every day and time on Thanksgiving day weekend or holiday she still support all the time..the best!!
Response from Safe Drivers AcademyDec 5, 2024
We’re thrilled to hear about your positive experience with our customer service team. We pride ourselves on being the best in the business, and it’s wonderful to know that our commitment to support—even during holidays like Thanksgiving—made such a great impression. Thank you for choosing us!
WE
Wendy
An efficient, well-designed course, and informative too.
I appreciate the way the course saves your progress. If you need to step away, you may easily return where you left off. The course was a good review and informative. The countdown for each module was a useful tool. A confirmation page should be added beyond receiving your certificate explaining what happens next and a final confirmation page with assurance that the process will be approved and complete.
Response from Safe Drivers AcademyNov 30, 2024
Thank you so much, Wendy, for your thoughtful 5-star review! We’re thrilled to hear that you appreciated the ability to save your progress and return to the course at your convenience. It’s great to know you found the course informative and that the countdown for each module was helpful. We also value your suggestion about adding a confirmation page to provide clarity on next steps—that’s excellent feedback, and we’ll look into it. Thank you again for taking the time to share your experience!