Thank you for your 2-star review, Omaer. We’re sorry the course didn’t feel engaging enough for you.
We’d like to hear more about what would make it better for you. Could you share specific examples with our customer service team? That will help us understand what you were looking for and pass the feedback along to our curriculum team.
Thank you for choosing Safe Drivers Academy.
JV
Judy V.
Hidden fees after initial enrollment…
Hidden fees after initial enrollment and payment... just as expensive as all then other course. I had no changes in any registration... that was the reason given for the additional charge.
Response from Safe Drivers AcademyFeb 20, 2026
Thank you for your feedback, Judy. We understand your frustration about the unexpected charge, and we apologize for the lack of upfront communication about why this occurred.
When you initially registered, the court selected was Maricopa Municipal Court. However, based on your citation paperwork, your actual court is Scottsdale Municipal Court. Unfortunately, these are two different courts with different fee structures set by the courts themselves. We are required by Arizona law to collect these court fees on behalf of the courts and remit them directly. We do not keep this money or set these prices.
Had we not corrected your court assignment to Scottsdale Municipal, your course completion would not have been recorded with the correct court, which would have caused much bigger problems for you down the line.
We sincerely apologize that our customer service team didn't have a chance to reach out and explain this before you paid the difference. You resolved it so quickly that we didn't get the opportunity to walk you through the situation. A customer service team member will be reaching out to you personally to ensure there's no misunderstanding and to answer any questions you may have.
We're glad you were able to complete your course, and we can confirm we've already reported your completion to Scottsdale Municipal Court.
Thank you for choosing Safe Drivers Academy.