Rythm HealthReviews of rythmhealth.com

Customer Service is best in class.! I was helped by Tiffany in CS. I accidentally broke my vial this morning in my bathroom. Super quick response by Tiffany letting me know they got me covered - and honestly, I was really thrilled because it's my fault. In all honesty, this isn't the first time I've dealt with the Customer Service group either, I've dealt with them previously on sending another kit out and delaying a few weeks etc. They are always quick, always polite, they just make things happen and it's painless. Like I said, my experience so far has been A+!!

1st problem is you can only contact via online chat. Each time I contacted them it took 20-60mins to get a reply. 2nd problem, they say they offer FedEx pick up in a 4 hour window. The first month, FedEx didn't show up until the next day after 2 scheduled pickups ordered. The second month I had a Weds pickup- no show, thurs pickup - no show, Fri pickup no show. Then showed up randomly Friday at 7pm so we handed over the sample anyway. I received no notification from Rythm that is was received so I messaged them again and asked if they received it, they said yes, but the sample was too old to process. I got a "sorry" we will send you out a new test, but next time you should schedule your pick up for same day that you take the sample. Did you even read through the notes on my account???? At this point, how can I ever trust that the results are accurate?? I definitely will not be recommending them.

I love the whole concept of Rhythm. Everything you need is shipped to your front door in a few days - no need to make an appointment and leave work early. Rhythm’s test kit allows me to take the sample and send it to the lab on my own time. I had an issue collecting my blood sample (this was my fault) and i reached out to Fiona and Nico in customer service. They helped me troubleshoot what went wrong and shipped a new test kit for me to take the sample again. Overall, i’ve had a great experience. I would absolutely recommend doing blood testing with Rhythm.

Rio was very helpful and quick to the case!

Fiona was very helpful

Dave was clear, kind, and professional. He responded promptly and was very reassuring. Thank you.

Rythm changed the game for how I run my health. Period. It's stupid simple. Kit shows up, instructions a caveman could follow, process is painless. Five minutes at my kitchen table and my labs are in the mail. Real talk: I botched one of my samples. My fault, not theirs. Rythm caught it, told me straight, and shipped a replacement kit free of charge so my labs stayed on schedule. No fight, no fine print, no "let me talk to a supervisor." That's how you run a company. Here's the math that matters. Before Rythm, I was paying $150 to $175 per blood draw. My doctor and I want labs every 30 to 45 days, because if you're serious about your health routine, guessing is not a strategy. That's nearly $2,000 a year just to know what's happening inside my own body. Rythm cut that cost down and handed me something the lab never did: real trend lines I can act on. My doctor and I now make dosage adjustments to my supplementation routine in near real time based on actual data, not vibes. THIS IS HUGE. Lesson learned the expensive way: feeling good is not the same as knowing. The numbers don't care about your feelings, and that's exactly why you need them. If you want to track your bloodwork, know your critical health markers, and actually get educated about your own body instead of outsourcing it, Rythm is the way to go. Stop paying lab prices to stay ignorant.

Amazing experience. They are extremely friendly and accommodating. I recommend this to all my friends. Way better than those expensive med spa tests and you get your results very fast.