Kassie D.
I like that the collection didn't hurt…
I like that the collection didn't hurt at all. I didn't like the black tube to send the sample in. It felt cheap and broke when I tried to screw the cap on. I had to use tape :/. Customer service was great though and responded same day. I also wish more hormones were tested. I dropped off the sample with fed ex this morning at 7am and it didn't get picked up till the afternoon. So hopefully that doesn't effect the results since the drop box is out in the sun and it's hot today.
Response from Rythm HealthJun 3, 2026
Hey there Kassie, thank you for you candid review! We're sorry to hear about the black travel tube. A quick tip! As we head into the summer months, we do suggest using indoor drop boxes or scheduling a complimentary FedEx pickup up via your dashboard. We're happy to hear your collection was painless. Let us know how else we can be of service!




