James R.
Amazing customer service and quick response time!
So far my journey with Rythm has been great the staff they have on hand answered my questions even at almost 10pm central time. I was worried my sample would get compromised since FedEx screwed up the pick up today. Tony explained to me that the sample tube has an anti coagulant in it that will help preserve it while in transit. So every thing should hopefully be okay. I guess we’ll have to wait and see what the lab says when they get it bit overall definitely happy with their services so far!
Response from Rythm HealthOct 14, 2026
James, it's great to hear Tony was able to help out to make sure we get you the results you need! We hope you find your results insightful, thanks for being part of the Rythm community.




