RW&CO.Reviews of rw-co.com

When waiting for my wife to try on clothing, and I sat on a stool, was asked not to sit. Seating areas are for decor and not waiting and sitting.

méchant niaisage pour le retour de marchandise. :( Sébastien, du service à la clientèle, ne fait qu'étirer les messages en courriels au lieu de faire simplement ce qu'on demande, soit nous envoyer un bordereau de retour car leur site ne fonctionne pas bien.

I'm trying to purchase a set of suit for a wedding I'll attend later this year. Originally, I was trying to browse around with no intention to buy at first. Than me and my wife went to Markville Mall as Markville Mall was the only shopping mall open on Canada Day around my area. RW & Co was the second shop we walked into in order to see whether anything may fit my need. After a little while, a friendly lady just look like a customer like us approaching us asking if we need any help? We told her we were only browsing and starting to look around again. After a few minutes, she came to us again and introduced herself that her name is Yvonne. Then she gave us some very helpful suggestion and started to grab several sizes of Jacket and pants for me to try on. She was so knowledgeable about the different between each piece of clothing she wanted me to try on. With her suggestion, I finally purchased a set of suit because of her sincerity and her professional suggestion. Thank you Yvonne! We will recommend our friends to you in the future. Keep up the excellent services!

Worst customer service anyone can ever offer! Been almost 2 weeks waiting for my refund, and they don’t respond to any emails.

My husband and I just moved to Delta and one of my friends recommended RW & CO. We visited the Tsawwassen location and we were impressed by the customer service Ruth and her team were helpful, friendly and professional.

The online service is inexistant! I wrote to them to get faster delivery and they not even answered! The clothes are usually nice and have long pants, this is why I gave 2 stars.

Their clothing is generally OK. But they sometimes ship via Purolator which is the worst shipping company ever. I have no idea how Purolator is still in business - probably what's keeping them is the many, many strikes at Canada Post. I will not order from RW&CO as long as their packages are shipped with Purolator.

I ordered a dress and realized after that they charged shipping and handling on a certain amount. I called back after a couple of hours to cancel so I can re order more to avoid the shipping and delivery fee. Apparently they can not cancel the order. How could it be when the merchandise was just ordered not even in half a day? I was disappointed and will never order on line from them again.