RV Part Shop USAReviews of rvpartshop.com

The gas shock worked perfect. The website worked really well and I was able to find my particular one pretty easily. If I need something else I'll be back!

Part was on back order and took a little bit of time to get, but once received, was easy to install.

My first experience and really do not order a lot.

I ordered a part and RV Part Shop canceled my order with no explanation. Then they raised the price of the same part. I ordered it again at the higher price (nearly 300usd more) and now after 3 weeks the part has not shipped nor can I talk to an actual person to cancel the order. Horrible service and overall experience. I will not be using RV Part Shop for anything again.

Ordered on 10/31 and supposedly 22 items were in stock and would ship within 24 hours. Days went by and phone calls and emails were ignored. 11/4 I finally got through and the first excuse was that people were out sick, and then I was told my credit card information wasn't matching and their system rejected it. The information is correct, and their processor didn't reject it because it the hard charge had come through days before. All of this was easily disproven with a quick call to my bank, and RV Parts USA made us appear unprofessional with their complete refusal to communicate.

Everything went good, some of the powdercoating on the edges of the trailer hitch was chipped off from being shipped, the edges should have been protected with tape or padding and some shrink wrap. I had to touch the chipped off areas with some primer and paint

You said you had it by alerting me and you didn’t. Nothing more to say. Disappointed

Received my order in a timely manner.