clay S.
Horrible Customer Service & Experience
This company is honestly a joke. When we had an item go MIA we tried to reach out to customer service. FYI they only allow you to reach out via email. Funny, their website says the reason for their being no phone number to call is to “better help customers” and so they can “be held more accountable for what [they] say”. Moving on, after multiple emails exchanged with “owner/operator”, Derek Pinkston, we had an absolutely horrible experience. While we were just trying to track our package that we had not received a week later, he offered Little to no help and begin sending snarky messages back the level of unprofessional was unreal. If you want someone belittling and willing to curse at you over email, go ahead and purchase from them. I have a feeling this company is following the path of its owner—trash. Save yourself the hassle and don’t get scammed by this “company”.