Bernadette K.
Part did not fit correctly and actually…
Part did not fit correctly and actually was broken when receiving it.

We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
rvcarefree.com (rvcarefree.com) has 395 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Bernadette K.
Part did not fit correctly and actually was broken when receiving it.
Jeff R.
I haven’t received the part I ordered yet. I called - left a message. Recording said I would receive a return call within 24 hours. No call yet.
Kevin B.
Still haven't got a shipping date
Walt S.
Fairly dumb to send a survey before we even receive the part and check out what we got .thanks, Walt
Nathan B.
90 bucks for a piece of plastic is ridiculous. If they would have made the cover better in the first place it would not have come off.
Johnny B.
I haven’t gotten my part yet and nothing even telling me it has shipped yet
Response from rvcarefree.comJun 17, 2023
Hello Johnny, We are sorry you have not received an update from us about your part. Usually we send out a confirmation email after the purchase is made and then again once the item ships. We ask that you please allow the 3-5 week lead time for this special order to ship as indicated on our website for this specific part. You should have seen this is the availability when checking out and also had a fixed shipping price. If you would like an update on the status of your order, please contact us at [email protected] for more information. Thank you, ~RVCarefree Team
Benjamin M.
There are no instructions. Had to find some kind of excuse of instructions on your worthless site. The instructions that is did find for this product, which I might add looks at face value seems to be good does not work with the wiring that is on my RV.
Response from rvcarefree.comApr 17, 2023
Ben, We are very sorry to hear you did not receive instructions on your delivered part. If you would still like assistance with this, please contact us as [email protected] and we would love to provide you with the correct documentation. Thank you. ~RVCarefree.com Team
Jeffrey C.
We haven’t gotten the order and are waiting to know when it will arrive. It says still awaiting shipment for a week plus
Response from rvcarefree.comApr 10, 2023
Jeffrey, According to our records, your order 9033 is a special order product and has a lead time of 3-5 weeks. You should have seen this in the availability description upon checking out. If you haven't already, please email [email protected] for an estimated ship date on your order. Thank you, ~RVCarefree.com Team