rvcarefree.comReviews of rvcarefree.com

The part fir perfectly and it was easy to install.

Unfortunately I have not received the awning, it is back-ordered.

While Camping, I broke an awning arm during a wicked hailstorm, not a good thing 150 miles from home. Called carefree and talked to Taylor, H and he had the replacement up-dated arms on the way that day. Excellent customer service.

After having an awning arm collapse under a moderate rain load, the people at Carefree worked with me to obtain upgraded replacement arms at a significant discount over the OEM arms. Installation was straightforward and only took a couple of hours to make the swap.

Carefree motor control arrived today 7 days after placing order even though I was contacted and told it may be 3-5 weeks before delivery. This exemplifies extraordinary service and I commend RVCarefree for this excellent expediting. Replacement control was plug and play easy to install and works perfectly.

The Plunger Kit arrived quicker than expected. Included were all the parts and hardware required to install the anti-billowing kit from scratch. Even the striker plate was in the package. Only problem... All the parts and bolts were inside a zip-loc plastic bag which came open during shipping. Every part, bolt, screw and seal was loose inside the box, some trapped under the bottom box flaps. Carefree even sent a .pdf (email) with instructions for kit installation and rigging. It is a real pleasure working with these folks!

Right price, right product, only problem, I wasn't really informed before purchasing that is was going to take multiple weeks to get the item. I needed it by a certain date, which had come and gone before I got the package

Quick service!!! Great!!!