rvcarefree.comReviews of rvcarefree.com

The awning motor cover kit fit perfect. If it had the riveted piggy back terminals mounted to it upon recieving the item I would of gave it 5 stars. Other than that, it is a great product replacement.

Excellent communication, however, I won’t receive my order for several more weeks. So, I cannot provide a completely positive review of my experience.

I have purchased twice from web site, i found the process very easy and simple, the only complaint is i have not received shipping tracking Numbers at all, by the time i requested them the order had arrived to customs

Great service,

Customer Service worked with me to determine which parts I needed. Ordering the parts was fast and easy. The only negative was never receiving any notification that my order shipped and was delivered. This was important to me because I had the shipment sent to an RV Park that I was heading to in a couple of weeks. Improving the shipment and delivery notification is needed!

The customer service dept. was quick to respond to my questions and inquiries.

Easy to order, and received my part in a short time and sooner than I expected. The only problem was the part had some damage, I was still able to install it. Also had to down load instructions to be able to install it.

I needed my part ASAP. I ordered online on Saturday, and it arrived on Tuesday. The only hiccup was that I never got an e-mail confirmation that it had shipped, and I had to request a status through the web site in Tuesday, thinking it had not shipped yet. By then, it was out for delivery, but because of my emergency I had ordered it again direct from the manufacturer with guaranteed next day delivery. Very fast, efficient service. Just could have used the information that it had shipped. I would definitely buy again!