Brett M.
Amazing customer service
Amazing customer service. Very fast response times. Solved my problem with broken part very quickly and accurately. Ordered the new part and it was on my doorstep in 3 days.

We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
rvcarefree.com (rvcarefree.com) has 395 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Brett M.
Amazing customer service. Very fast response times. Solved my problem with broken part very quickly and accurately. Ordered the new part and it was on my doorstep in 3 days.
leslie nelson J.
help me get the part and made sure it was right
Bennett B.
I received my replacement part ahead of schedule, allowing me to install the part a day before a big trip. Part fit perfectly.
Rick A.
Excellent Service
Chris W.
It's nice that your people no there products. and can answer questions.
chris J.
When I called the person was very patient and offered every bit of guidance for the replacement parts I needed
Gregory
Thanks to Tayor
J. S.
I sent an email looking for an item that I could find nowhere else about my awning. I received a quick response with more questions and guidance. My request was sent to the parts department and they found exactly what I was looking for. There was even a follow up afterhours letting me know the status of their research. The next day, I received an email with the two parts that I needed and specific instructions on how to order, along with installation PDF's. Taylor and the Parts Team were amazing. So many times, emails sent through a website go unnoticed. Carefree was on it from the start. I received my items within 4 days of ordering even though the site stated it could be "2-5 weeks". They were very responsive and overly helpful. Definitely recommend!