Debbie B.
Very good customer service
Very good customer service, quick and easy to deal with

Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Outdoor & Winter Sports · North Miami Beach, Florida
Excellent

Outdoor & Winter Sports · Jackson, New Hampshire
Excellent

Outdoor & Winter Sports · Los Angeles, California
Excellent

Outdoor & Winter Sports
Excellent
1,249 approved reviews, newest moderated first
Debbie B.
Very good customer service, quick and easy to deal with
Oscar
So far so good I like the first day.
Mark
Needed to cancel subscription - one e-mail to support and it was done - simple. Wish other organisations were that easy to deal with .
Marla V.
Excellent consumer response. Fast reply time and my issue was promptly resolved!
Sue
Variety of tools for learning makes this a very interesting course!
Christopher T.
Quick response. I wish the V02 training was part of the app but oh well..
April
Great so far, very informative, excited to continue
Helen W.
I was denied a refund. Cancellation is not straight forward and when I saw my subscription had been renewed and emailed to request a refund, they refused, and claimed I was outside the 14 day cooling off period (which they count as the trial period). I haven't used the service at all, and given how poorly I have been treated, will not use them again.
Response from RuutMay 18, 2026
Hi Helen, We're sorry about your experience with Ruut. We've cancelled your subscription and fully refunded your last payments. You won't be billed again. The refunded amount should appear in your account within 5-10 business days. If you have any additional questions or concerns, please don't hesitate to contact us directly at [email protected]. We're here to help. Warm regards, The Ruut Team