karen L.
Great Customer Service
My email and my concerns were addressed extremely quickly, much quicker than other customer service departments I have encountered. I mistakenly didn't end the trial period in time and they were very amenable to allowing me to cancel and refund my money. Technically, they didn't have to do that but they did. I would definitely recommend them if you are in the market for a great running program/app.
Response from RuutOct 10, 2026
Hi Karen, Thank you so much for your kind words and recommendation! We’re really glad our team could respond quickly and help resolve the situation for you. We understand that things can sometimes slip through the cracks, and we always want our customers to feel heard and supported. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. Warm wishes, The Ruut Team




