Rustic Kitchen and BathExplore beautiful farmhouse and rustic-inspired furniture, appliances, and decor for your dream home at Rustic Kitchen and Bath. Shop products that are built to last like the memories you'll create using them. Let's craft tradition together.
Rustic Kitchen and Bath (rustickitchenandbath.com) has 121 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Don
Helpful staff and quick shipment. I will be ordering the proper door from you in the next day or two.
Response from Rustic Kitchen and BathApr 5, 2023
Hello Don, Thank you for taking the time to write us a 5-star review, we appreciate your feedback! We are happy to hear that everything went smoothly, and we cannot wait for you to purchase the door you need so your product can be complete. Have a great day!
Angela S.
I received the items quickly. Appears to be in good shape. Haven't opened it yet. Waiting until I'm ready to install.
Response from Rustic Kitchen and BathApr 3, 2023
Hello Angela, Thank you for taking the time to leave a 5-star review, we appreciate the feedback. We are happy to know that you will soon be enjoying your new product, and it arrived in tip-top shape! We do recommend opening the product to ensure everything is there and there has been no damage caused in shipping. If you have any questions or concerns please don't hesitate to contact us at https://www.rustickitchenandbath.com/pages/contact-us. Have a wonderful day!
Cecilia L.
The item was perfect and the delivery was great!
Response from Rustic Kitchen and BathApr 3, 2023
Hello Cecilia, Thank you for taking the time to leave a 5-star review, we appreciate the feedback. We are happy to know that you are enjoying your new product, and it arrived in perfect condition! If you have any questions or concerns please don't hesitate to contact us at https://www.rustickitchenandbath.com/pages/contact-us. Have a wonderful day!
Lisa G M.
Jeremy Donnell in TN made my life easier and helped me get the stove hood I wanted! He was a pleasure to work with!
Response from Rustic Kitchen and BathApr 3, 2023
Hello Lisa, We appreciate you taking the time to write us a review! We are glad to hear that one of our team members made your purchasing process as easy as possible. If you have any comments, questions, or concerns please don't hesitate to reach out to us at https://www.rustickitchenandbath.com/pages/contact-us. Have an outstanding day!
Russel M.
I ordered over the phone and was told the item was in stock and ready to ship. I didn’t get a tracking number so a couple days past I called back only to hear the item was not in stock and it took a couple weeks to get the item in and shipped. The item I ordered was fantastic but the customer service was mediocre at best.
Response from Rustic Kitchen and BathMar 31, 2023
Hello Russel, We are sorry to hear that the faucet you ordered was on backorder and unfortunately, our system did not reflect the stock of that product correctly. We sincerely apologize for the inconvenience this has caused, as we understand this could possibly create delays in your remodel. If there is anything we can do to make this right, our team would be happy to! Please reach out to us at https://www.rustickitchenandbath.com/pages/contact-us.
Brian
I found the product I wanted, but instead of ordering online I called in, and the guy I spoke to on the phone was extremely knowledgeable and helpful… Sent me over an email that allowed me to click and use Apple Pay… Received the product extremely quickly, and even though there was a defect, they replaced the broken part also very quickly and easily… Will definitely use this company again
Response from Rustic Kitchen and BathMar 31, 2023
Hello Brian, Thank you for taking the time to leave a 5-star review, we appreciate the feedback. We are sorry that your 667-36 Range Hood arrived damaged, but we are happy to hear that our team solved the issue at hand in an efficient manner! If you have any other questions or concerns please don't hesitate to contact us at https://www.rustickitchenandbath.com/pages/contact-us. Have a wonderful day!
Xiomara B.
Love my Zline hood
Response from Rustic Kitchen and BathMar 31, 2023
Hello Xiomara, Thank you for taking the time to leave a 5 star review, we truly appreciate the feedback. If at anytime you have comments, questions, or concerns please don't hesitate to reach out to us at https://www.rustickitchenandbath.com/pages/contact-us. Have an amazing day!
Dan D.
Excellent customer service and a great selection of products. The sales team was very helpful to create a cost-effective bundle for our home!
Response from Rustic Kitchen and BathMar 31, 2023
Hello Dan, Thank you for taking the time to write a 5 star review, we appreciate your feedback! We are happy to hear that our team found the perfect kitchen bundle that met all your needs at a price point that works for you. We hope you enjoy your beautiful new kitchen! If you ever have any questions please feel free to reach out to us at https://www.rustickitchenandbath.com/pages/contact-us.
