RusticaReviews of rusticahardware.com

I ordered over the phone because I had many questions about the product. The representative was very friendly and if she didn't know the answer she contacted her supervisor. Shipping took as long as they claimed it would. Hardware came days after my doors so they couldn't be hung right away. The doors had obvious defects in manufacturing that were explained as a more rustic look. The hardware doesn't have all matching bolts. Some are black others are bright silver metal. I like the doors and the hardware other than these problems. Rustica Hardware did give me a $40 refund because of the door problem.

Very satisfied with the service and quick delivery, extremely impressed

Rustica delivered exactly what we asked for and within the promised window. Our order was rather unique with some precise measurements that were accurately complied with. We are very happy with the quality of the hardware and finish. The instructions were rather generic, but adequate for determining how to install the hardware.

Beautiful hardware and I received it in a very timely manner!! I would order from this company in the future. ..

Very knowledgeable staff

Cannot say enough good things about Rustica Hardware. I purchased my barn door hardware through them. The provided over the phone help during installation. They also insured that my delivery was on time for my parents to install.

I ordered the hardware with no holes. It arrived with predrilled holes. Customer service was very good about correcting my order, but of course this delayed the installation of my door. In the end, all ended well. I am happy with the product.

The metal hardware works great. We had several issues with the wooden door. We had ordered the door unassembled and when assembled most of the wood was bowed and not cut properly. Customer service did replace some of the needed wood pieces to make the door work. Even with the new pieces the door was still bowed out. It required additional milling on our end to make it work. We are recently having trouble with the door sliding on the floor mounted guide. We'll have to see if some additional work can fix the issue. I would for sure buy additional hardware again, but purchase a door somewhere else, or have one made custom. After the effort so far it would be more cost effective.