RusticaOur mission is to bring functional art pieces to the homes of the world. Our goal is to create products that uplift and inspire all who behold them in the homes of our customers. Doors don't have to be boring. Doors can, and will, allow you to Live in Art.
Rustica (rusticahardware.com) has 141 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Valerie H.
Excessive wait time for my order and refusal to provide a discount for this. That is where the nightmare begins. Product is over priced and arrives with poor instructions, no holes drilled properly in anything. Contractors spent two full days installing what is promoted as an easy project that is missing parts! Shame on you Rustica Hardware. Will never buy anything again and by the looks of it, I am not alone!
Chris
Horrible customer service, poor quality for the price, multiple issues with missing parts. Beware!
Barb W.
I have two doors that are in the entryway iof my house. I loved to leave my front door open which has a full storm glass door on the outside. I love the extra sunlight but I also love the option of closing one or both of the doors for added privacy. Not to mention they are so creative and such unique pieces of art. Everyone who sees them absolutely loves them. By far my favorite addition in 21 years since building our house. Barb W. Springville Utah
Sheilah O.
The hardwarw (all of it) was scratched. I sent pics and was given a "kit" to put a gloss on the scratches. Guess what? You still see the scratches. When I complained about the resolution, I was told it was past the 30 days. Going postal on all social media venues.
Andrew
First, I am a project manager for high end mountain town construction company. I have built and purchased barn doors for many projects. We recieved 3 barn doors from Rustica for a home under construction. The doors were assembled with some adjustments (it was very difficult to get the doors flat and square). Many of the pieces needed trimmed to be the same lengths (they were +- 1/8"). The carpenters assembling and installing are incredibly skilled and seasoned (some of our best) and it was a time consuming task for them. The tracks, wheels, and hardware are unusable. The paint is chipped and coming off the brackets in the packaging, the tracks are bent and kinked beyond straightening, the wheels are painted in the groves so the paint chips off once placed on the tracks. The mounting brackets are not the same dimensions. When bolted to the tracks some of them interfere with the wheel rolling on the tracks causing the door to bump up and down when crossing them. I would not recommend purchasing this system. The pricing is similar to other very high end barn door systems but the product lacks the quality of its competition.
David
Wonderful product. This product is being used in our bathroom. Looks good and works good. It is handling a very heavy solid wood 7' 0" door with no problem.
Bill
We made the mistake of thinking the word "KIT" meant 2 completely assembled doors and completely assembled hardware. Our General Contractor has 0ver 200 kitchen remodels in his portfolio and is a perfectionist at his profession. It took him 20 hours to install the hardware and assemble the doors.
Carole D.
Product quality great & heavy duty. Only dissatisfaction: Forgot to include installation instructions for contractor & had to download 12 pages. Contractor added rubber bumper to the end of the track to decrease noise.Otherwise perfect....the results Fabulous....these doors are going nowhere which is good thing cause my glass shower would be done...
