Rebecca V.
The motor in our chicken run died about…
The motor in our chicken run died about a year and a half after purchasing it. I reached out to see if they could help troubleshoot it. They had me do and few different things and asked for photos. I did everything they asked and sent them the requested photos. Unfortunately, they had no idea why it stopped working and it was out of warranty, so they could not replace it. I knew that ahead of time, but I was hoping it was fixable. They offered me a small discount to purchase a replacement, which I took them up on. I really appreciated all the help and the small discount was not necessary, but was a nice gesture. All of their correspondence was quick and friendly. They have wonderful customer service and I will always recommend them to friends who are starting their flocks ir looking for automatic doors. I am very impressed and will continue to support this company.
Response from Run-ChickenApr 8, 2024
Hi Rebecca. Thank you for sharing your positive experience with us. Your review made our day. We are happy when we can help our customers and when they and their chickens are satisfied🐣🐔🥰




