Run-ChickenReviews of run-chicken.com

Had programming issues. Contacted customer support very prompt response from Emily that solved my issues thank you

Great products, easy to set up and use; the customer service is quick to assist and provide solutions.

More than thrilled with this company and this door. No more worry- this door closes them in and lets them out right on schedule every day. One less thing to do each day!!!!!

The automatic chicken coop door is wonderful ! I had a little difficulty programming (I’m not tremendously techie) but a quick email to customer service got me on track in no time.

I have had 3 run chicken products and have loved them all! We had the OG auto door and upgraded to the infinity after a couple years (the infinity was nit available when we first purchased) and now have the auto feeder as well. I have never been disappointed in the products. On top of it, customer service is VERY responsive via email and will answer any questions to have, help to troubleshoot, and will take suggestions. 10/10 all around, great company.

I contacted customer service because I was unable to get my T50 door to save the settings I programmed with the updated app, or so I thought. There were several back and forth emails with suggestions for me to try to remedy the problem. I had already performed all of the suggestions and nothing seemed to be working. After several conversations via email, I was told that the new settings do not appear on the app and I should reprogram the door and then test it to see if it worked. I did (sitting in the chicken yard, waiting for the time I had set for the door to close) and it closed on the exact minute I had it programmed to. And, the home screen on the app still had the old time settings displaying from before the update. I was very happy because I did not want to buy a new door right now and I'm tired of having to go to the coop to let the birdies out every morning.

Faulty product and they replaced it!

I had a great experience with this company. After receiving my automatic chicken coop door, I discovered there was an internal malfunction. I reached out to their customer service team, and they promptly provided a free replacement part without any hassle. It’s refreshing to see a company stand behind their product and take care of their customers the way they did. Because of this positive experience, I’ll definitely continue purchasing their products in the future and will gladly choose them again if I need another door for a new coop.