Run-Chicken Reviews | Read Customer Reviews of run-chicken.com

Run-Chicken Reviews | Read Customer Reviews of run-chicken.com

Run-Chicken reviews

Showing 118 reviews with 4 stars · Clear filters

Judy L.
Dec 12, 2025
So far so good
So far so good. Just disappointed that it's not WiFi ready, only Bluetooth
Response from Run-ChickenDec 15, 2025
Thank you for your feedback!
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jeremy S.
Dec 10, 2025
The range decently builtis less than desirable for…
The range is less than desirable for Bluetooth device. Well packaged and well built. Although had to take Iit apart cause pull tab left piece in battery tray keeping it from powering on.
Response from Run-ChickenDec 15, 2025
Thank you for your feedback! We’re glad to hear that you found the door well-packaged and well-built. We’re sorry for the inconvenience you experienced with the pull tab in the battery tray and the Bluetooth range. Your input is very helpful, and we’ll use it to continue improving our product and user experience. If you have any further questions or need assistance, please don’t hesitate to reach out.
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Danielle
Dec 8, 2025
Fast shipping
Fast shipping. Easy install. The only thing I have noticed after having it for a few weeks is the door will only open 3/4 of the way in the morning. If I come out I can open it fully with the app. But otherwise works great and my turkeys can get out.
Response from Run-ChickenDec 9, 2025
Thank you for your review! We’re glad to hear the shipping was fast and the installation went smoothly. Regarding the door opening only 3/4 of the way in the morning, that definitely shouldn’t be happening. Sometimes this can be caused by dust or debris on the frame, low batteries, or a calibration issue. If you can fully open it through the app, the unit itself is working, so we’d be happy to help troubleshoot and get it opening all the way automatically. Please feel free to reach out to us anytime at [email protected]. We’re here to help and want to make sure your door works perfectly for you and your turkeys!
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Zack
Dec 4, 2025
Great product but needed more documentaion
The product is what we were looking for. The documentation was somewhat confusing and lead to many exchanges of e-mail. However, they were always quick to respond.
Response from Run-ChickenDec 8, 2025
Thank you for your feedback! We’re glad to hear that the product met your expectations. We appreciate your honesty regarding the documentation and understand how it may have caused some confusion. It’s great to know that our team was able to respond quickly and assist you throughout the process. Thank you again for your patience and for choosing our product!
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Susan M.
Nov 24, 2025
Update on my review from November 9
Update on my review from November 9, 2025: Customer service responded, asked for screenshots of settings. Per their instructions I reloaded the software and at an opportune time reconnected phone to door. I had a small window of time when I had a decent internet 5G signal at the chicken coop. The software update succeeded and now the door works just fine, same as the one we bought 2 years ago.
Response from Run-ChickenNov 27, 2025
Thank you for taking the time to share an update! We’re very glad to hear that our customer service team was able to assist and that the software update resolved the issue. It’s great to know your door is now working perfectly, just like your original one from two years ago. If you ever have questions or need support in the future, we’re always here and happy to help!
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Julia H.
Nov 17, 2025
Problem self corrected
Problem self corrected. Customer service response no existent. If I was looking for a door for protection yes, if assistance had remained a need or a return necessary it would have been very frustrating (no info how to do that). Initially the door did not open properly and the app was problematic. It would open 1/4-1/2 the full space, and We didn’t get a response to our email inquiry and still haven’t, we did research and seek troubleshooting and nothing corrected it, but with no reason we can identify, a week after installing we came out to the coop to open the door manually with the app connected to blue tooth and the door was open. It has operated perfectly since then. I will change the batteries when we travel next even though we shouldn’t have to, but don’t want to have an issue or worry when others are checking on our flock.
Response from Run-ChickenNov 18, 2025
Thank you for sharing your experience with us. We sincerely apologize for the initial issues you encountered with the door. Our customer support team has sent you a response. Could it be that it ended up in your spam folder? We are glad to hear that the door is now functioning properly, but we completely understand your concern about reliability and wanting peace of mind when you are away. Your feedback is very valuable and helps us improve both our products and support process. If you ever need assistance in the future, please don’t hesitate to contact our customer support team. We are here to help. Once again, thank you for choosing Run-Chicken, and we truly appreciate your patience and understanding.
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Ashley B.
Nov 4, 2025
I love the new turkey door
I love the new turkey door, the only feature I miss is the solar panel and the optional button at the bottom to manually lift.
Response from Run-ChickenNov 5, 2025
Thank you for your feedback! We’re glad you love your new turkey door. May it serve you reliably for a long time! 🐔 We also appreciate your suggestions. Thanks!
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EJ
Oct 16, 2025
Good but wish there was a button too
I think the product was well made and easy to install. The only reason I didn’t give it 5 starts is because I would like in addition to the blue tooth app function to also have a button on the door to be able to manually push to open and close the door. It’s annoying that if I forget my phone inside that I can’t just push a button to operate the door and override my settings if needed.
Response from Run-ChickenOct 17, 2025
Thank you so much for your thoughtful feedback! We’re really glad to hear that you found the installation easy and appreciate the quality of the product. Thank you for choosing Run-Chicken, and we hope your door serves you and your flock well! 🐔
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