RugPalReviews of rugpal.com

Hi, I haven't received my rug yet. I thought it would be here by now. I ordered it on 12/13/15 so haven't seen the quality of the rug yet. Thanks,

Product selection and pricing were excellent

I am very impressed with how easy it was to order pay and get what we ordered. Very quick service.

I found the rug I was looking for at a lower price through RugPal so I ordered it . I am now awaiting my order, but the shopping experience was quite easy.

Great service. Fast shipping. Will buy from again.

We ordered 5 rugs from RugPaL on-line just before Thanksgiving. The email confirmation came right away. On the next day Allison from RugPaL called and let us know that one of the rugs was on back order and would come later. The email about shipping, with UPS tracking numbers, came 2 days later. A week later four beautiful Momeni rugs were delivered, the same gold color as ordered and in excellent condition. In about 2 weeks after that we called Allison to check about the remaining rug (on back order) and found that its estimated delivery date was uncertain. Allison helped us a lot in choosing right comparable substitute runner, took our order for it and made an extra effort to notify us over the phone when it was shipped. We received the rug today, on December22, 2015. We are very happy with the quality of the rugs and we are very pleased with fast, reliable and courteous customer service by RugPal. We would recommend anyone looking for a competitively priced rug to buy it through RugPal.

I not only was able to find a match to an existing rug I owned, but was able to get 20% off.

Chose a rug that was perfect but small in size. So I called them and traded it with a bigger size. The service was quick, clean and easy!