RugPalReviews of rugpal.com

Site easy to use. I had difficulty getting a coupon to take and I simply emailed them as it was after hours and they resolved the issue and emailed me back quickly. I would certainly order from this site again. The rugs arrived exactly as they looked on line and I love them!!

Very good experience! Will order from them again...

Easy and good service

Very satisfied. Beautiful rug and received it very fast.

They had exactly what I was looking for, the size, the color, the design.The shipping and delivery for this massive 8x10 rug was fast. I ordered on 12/25 and had my rug by 12/29. What a nice way to ring in the New Year. Thanks Rug Pal.

Super fast delivery and beautiful quality rug! Best in the business!

First the good....shopping on the site was easy and selection was good. Item was as described. Shipping was slow. Do not check the box that says you don't need a signature for FedEx to leave the package because of the deliver it to the wrong house you have no recourse and are simple out of luck. Rugpal person was not sympathetic and had the attitude "not our problem." It was FedEx's mistake, but I didn't appreciate the tone. Don't make same mistake.

Communication after ordering needs work. Not sure how good the product is because it hasn’t arrived, but communications after placing the order were nonexistent, not even a confirmation, until the item was shipped and I received a tracking number today.