RugPalReviews of rugpal.com

Webb site was easy to navigate, products well presented and were as represented when received.

Lots of choices. Great prices.

The pattern of the print was larger then wanted. Hard too actually envision from the example when choosing pattern. Not rug pals fault. The quality of the carpet is very good . Free shipping is always great. Carpet arrived intact and in perfect condition.

the rug I bought started to unravel at the ends of the lengths of yarn after the first time it was vacuumed. I contacted them they said send photos I did. they said it was sprouts it would stop. it did not. it got worse. they said I could return it but they would not pay postage. I have never had a company take this stance, esp as the problem was verified with photos immediately. I will be going back to Amazon, where the customer is always believed and supported. Rug Pal is not your pal.

Love site appearance. Can't tell about service yet product hasn't arrived yet.

I was nervous purchasing a rug online. Would it be soft and plush or rough and cheap? Would it have been rolled up for three years and I'd have no hope of getting the bumps out? I purchased an 8x10 Mohawk "Big Bloom" and am delighted. Great price, quick shipping. The rug is just as pictured, soft and plush, and flattened out pretty quickly. I definitely would buy from RugPal again.

We purchased two rugs from Rugpal.com and couldn't be happier! The rugs were a great price and arrived on time. The rugs are both excellent quality. We love them! We are using Rugpal.com again to look for more area rugs. I highly recommend this company!!

My only issue was that the rug pad was being shipped from another source and didn't ship the same time as the rug. I received the rug amazingly in 3 days which was great but due to a shipping miscommunication between companies had to wait for the arrival of the pad before I could set it up and enjoy!