Nicole L.
Customer service has been great
Customer service has been great. The XL hat I ordered for my friends birthday was too big, first time that's happened. Anyway, they've been responsive and helpful with the exchange.

Ruediger Passionately Crafting Hat Brand Since 2006,Western Elegance Meets Precision Craftsmanship,Sustainable Hats Handcrafted with Love,Explore Ruediger Handmade Western Style Felt Cowboy Hats / Straw Hats / Ball Caps and other Unique Design Hats Collections
Ruediger Hats (ruedigerhats.com) has 310 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Nicole L.
Customer service has been great. The XL hat I ordered for my friends birthday was too big, first time that's happened. Anyway, they've been responsive and helpful with the exchange.
Darryl J.
I am very impressed with this company's customer service and the quality of the product. There was an issue with my order getting lost in transit to me. Chris in the customer service department was with me every step of the way. Once it was determined it was actually lost, Chris made me an amazing offer to make things right for me. Again I am very impressed!
Michael A.
I’ve purchased at least 30 fedoras over the years and this is my new favorite hat. It’s perfect.
Kwo
Easy to work with great product no issues kept me up to date
Javier R.
Just love the way the hat was made it looked rustic fit great looks great loved it thank you
Jerry M.
I absolutely love this hat! The distressed style is exactly what I was looking for, and the quality is fantastic. It fits perfectly, and I’ve received so many compliments—people even take pictures of it! The customer service was outstanding; they were quick to respond and made the exchange process seamless when I needed a smaller size. Overall, I’m extremely happy and would highly recommend hat Ruediger Plus I’m getting so much compliments in this hat I really love it
Eric H.
The hat they made me was a really nice hat. It got to me safe and sound. Now im wearing it. Thanks
Cre G.
Such an incredible hat company!Great quality!! I will order more in the future Fast shipping. "Stormer" is hot asf! Wife loves it!!