Anonymous R.
Really Nice Cabinets, No Instructions, Delivery Gamble
This is the only review you need to read. These cabinets actually are very high quality and frankly look beautiful! For context, my wife and I are pretty "normal" middle-class mid-westerners. I really enjoy the look of these cabinets and the hardware included. The manufacturer of all the cabinets this company sells is/are USCD (United States Cabinet Depo)... not sure if they want customers to know that or not... but it's not a problem. I found the website to be decent. I enjoy the save the cart feature so you can save a link with your cart embedded. However, there are some small images often without enough dimensioning and no ability to filter or search by dimension... it's 2026 we gotta fix this guys. Also I'd like to see the cabinets in reviews with photos so consumers can really get a feel for what they're buying otherwise it feels like a shot in the dark. Delivery actually was ok! Read some other reviews about packages being left in the street... our guy had a hydraulic dolly and brought them to our driveway from where I could unload in a reasonable 30 minutes for whole 100ft^2 kitchen demo––but I'm still in 20s. Sounds like this can be hit or miss. If you're doing RTA, you absolutely need to watch assembly videos from the website. The instructions actually were blatantly wrong for the lazy susan––had to disassemble our first one because the steps were out of order. After you do a few, the process becomes pretty intuitive. If you're putting together any drawers, note that the back of the slides (metal shaft in box) has a plastic piece that will pop into the back panel. This piece can pop off the shaft (and needs to) in order to insert it into the back panel. No instructions at all on hardware... unacceptable. Customer service on phone was fine––easy to understand. I actually would order from this company again and plan on doing so if we ever need cabinets again. 3/5 because there are no coherent written instructions. I had to guess on so many things. May dial up to a 4/5 if the rest of these are undamaged (halfway now) or they take care of me should something go wrong––seems hit or miss based on other comments.
Response from RTA Wood CabinetsJul 29, 2026
Thank you for taking the time to leave such a detailed review. We’re glad you’re happy with the quality and appearance of your cabinets. We appreciate your feedback about the written instructions and understand the frustration. Our assembly videos on the product pages provide clearer step-by-step guidance, including installation of the drawer glides and hardware, so we recommend watching them before assembly. We’ll also pass your comments about the written instructions along to the manufacturer. Although we don’t control the photo options on review sites, we do feature customer photos on our website. We hope the rest of your assembly goes smoothly. If you have any questions or run into any issues, please reach out—we’ll be happy to help.



