RTA Wood CabinetsReviews of rtawoodcabinets.com

Low quality, they also discontinued the line I bought in less than 2 years. No replacement parts. Bad form from any distributor.

I wasn't informed of delivery being outside my home in a crate. So I wasn't prepared to get my items inside. Additionally at the time I just had knee surgery. I felt I should have got a heads up.

Overall, I am pleased to have purchased these cabinets for one of my rentals. I am disappointed with the fact that the instructions are not clear on the assembly, or which screws go with what item and that the predrilled holes for the door hinges do not correspond with the interior shelves. I am not sure if I would purchase these cabinets for my personal use.

This is the only review you need to read. These cabinets actually are very high quality and frankly look beautiful! For context, my wife and I are pretty "normal" middle-class mid-westerners. I really enjoy the look of these cabinets and the hardware included. The manufacturer of all the cabinets this company sells is/are USCD (United States Cabinet Depo)... not sure if they want customers to know that or not... but it's not a problem. I found the website to be decent. I enjoy the save the cart feature so you can save a link with your cart embedded. However, there are some small images often without enough dimensioning and no ability to filter or search by dimension... it's 2026 we gotta fix this guys. Also I'd like to see the cabinets in reviews with photos so consumers can really get a feel for what they're buying otherwise it feels like a shot in the dark. Delivery actually was ok! Read some other reviews about packages being left in the street... our guy had a hydraulic dolly and brought them to our driveway from where I could unload in a reasonable 30 minutes for whole 100ft^2 kitchen demo––but I'm still in 20s. Sounds like this can be hit or miss. If you're doing RTA, you absolutely need to watch assembly videos from the website. The instructions actually were blatantly wrong for the lazy susan––had to disassemble our first one because the steps were out of order. After you do a few, the process becomes pretty intuitive. If you're putting together any drawers, note that the back of the slides (metal shaft in box) has a plastic piece that will pop into the back panel. This piece can pop off the shaft (and needs to) in order to insert it into the back panel. No instructions at all on hardware... unacceptable. Customer service on phone was fine––easy to understand. I actually would order from this company again and plan on doing so if we ever need cabinets again. 3/5 because there are no coherent written instructions. I had to guess on so many things. May dial up to a 4/5 if the rest of these are undamaged (halfway now) or they take care of me should something go wrong––seems hit or miss based on other comments.

The quality of the cabinets is good, and the assembly is straight forward. I am taking off a star because the description for the Amesbury Mist cabinet which is blue with a light stain is not "classic stained gray" as the website describes nor does the picture look in the least bit blue. Sadly to my eye they are the ugliest thing I've ever seen and will have to now paint the cabinets. Taking off another star because of the lack of communication about shipping, I received info from the shipper before receiving it from RTA and then the shipper moved up the delivery a day without giving me options. Be sure you order sample doors!

Cabinets are good quality and what we expected. Design option was great. Before ordering I noticed the design had a filler piece but it was not on the order list/quote. Thankfully caught that in time. Delivery was a bit of a mess. Delivery is on road, not driveway, which was unexpected but ok. The truck had no way to lower the cabinets so we had to get them off the truck without a lift gate or dolly. Not ideal, we had some very heavy boxes. We figured it out. Design I was offered shorted a piece of crown which we noticed when we started the crown after everything else was done. I had to pay full cost for additional piece after the fact, but they cut it down to avoid having to pay extra shipping. The entire piece was not sent but I was charged for the entire piece when the designer made a mistake. The shipping was waived on the crown due to the error. Just didn’t sit well but had no choice. Overall I would order again but I would just make sure I triple check the design and items ordered. Also make sure I have extra help on delivery day.

Cabinets are good quality and what we expected. Delivery was a bit of a mess. Delivery is on road, not driveway. The truck had no way to lower the cabinets so we had to get them off the truck without a lift gate or dolly and bring them up a long driveway. Design I was offered shorted a piece of crown. I had to pay full cost for additional piece after the fact, but they cut it down to avoid having to pay extra shipping. So the entire piece was not sent but I was charged for the entire piece when the designer made a mistake.

Overall, I am satisfied with the product. There were some issues that fell short. 1). The delivery men couldn't wait to leave, not helpful. 2).missing 2 rollout shelves 3). 1 roll out was put in crooked 4). I have texted, emailed my contact Christine with questions regarding the amount of deco panels and skin for the back of some cabinets. No response.