RTA Wood CabinetsReviews of rtawoodcabinets.com

The quality of the cabinet construction was excellent and the customer service superb. I would recommend this product to everyone!

I purchased decorative doors for the cabinet sides and they were not the right color. I received 2 more sets from the factory and they also were not correct. I also got a set of doors they were not correct. The second set of doors were Ok. My issue is I never received the decorative doors and I have to do without.

I found the team to be very responsive to my questions and requests. The Milano cabinets look great and perform as described. (Don't forget to let them know which sides need to be finished.) The only issue I had was that I had to get the pantry pull out shelves sent separately as they were out of stock at the time I ordered. They took awhile to come - but did eventually get here.

I had an outstanding Experience with RTA. My RTA Design Consultant was very creative and enthusiastic throughout the process. Respecting my input and providing valuable insights that I would not have ever considered.

Excellent service. A real and pleasant human being to deal with. Very responsive in replacing a component damaged in shipping.

I am a licensed Builder and interior designer. Over the years I have service customers homes with new kitchens and bathrooms. I have to say that the ready-to-assemble cabinets are excellent quality. D-dub tail joints are extremely nice. Features that you would only find on cabinets that are three times best price. I was very happy with my selection.

I could not be more pleased. We ordered custom cabinets (Richmond). They arrived safe and sound. Quite frankly, I was worried that they would have seen me damage but they were all there and no damage. The boxes were reenforced at the corners. It did take is some time to go over and check against the list and with two of us, it took some time. Hardest part to figure out were all the toekicks, crown and filler. My only suggestion might be to group it on the bill of sale and provide clear descriptions. As to the cabinets themselves. They are worth every penny. Dove tailed joints, solid wood, nice workmanship, love the custom extras like two lazy susans, spice rack and trash cans. You will need someone with some carpentry skills to install when you have crown and toe kicks. Our design was very complicated and while my husband is handy, we need pros. What sold me was the design. I had four quotes and designs. We went with custom cabinets bc while the most expensive, gave us exactly what we needed. Our layout was a difficult one and Judy thought out of the box to deliver a spectular design. I especially love my custom range hood. I sent Judy a photo and she made it happen. We are still installing backsplash and waiting for counter tops but I will send photos of the finished product. So glad I went with you all and did not listen to the competition say that I needed to go with them bc I would not be pleased with you all. Definitely a big lie. So from the heartland of America, I give this company and Judy my thanks and highest praises for great customer service and a terrific product. Heidi Haines Handley

The assembly instructions are awful and vague. I was sent instructional videos to watch which were not helpful to the assembly of my custom cabinets either. I had quality issues as well so I had to reach out for replacement cabinets. Luckily customer support was great and I was able to get replacement cabinets. I just sent pictures of the issues and gave a detailed description of what was wrong. Surprisingly the drawers are very well made and solid, more so than the cabinet doors. These are not top quality cabinets, but I feel for the price and customer service they are a fair deal. Overall, these are middle of the road cabinets for a decent price.