RTA Wood Cabinets is a large online dealer of RTA Ready-to-Assemble cabinets, we offer FREE Kitchen design, shop online and save up to 50% today! 800-788-7575
RTA Wood Cabinets (rtawoodcabinets.com) has 367 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
rtawoodcabinets.com
Website
rtawoodcabinets.com
Category
Bathroom & Kitchen
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 80% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The finish was inconsistent on the cabinets.
Some cabinets were received without all of the hardware.
Some cabinets were received without assembly information.
Delivery times were longer than promised.
Side panels are wood, but the veneer finish is like a laminated paper that is not at all durable (can be ripped off with painter's tape).
Response from RTA Wood CabinetsAug 15, 2022
Thank you Matt for taking the time to post a review and we apologize that we didn't meet your expectations. The Luxor Espresso had some cabinets come in a different shade which we only found out about with your order. We are currently only offering them assembled this way they can be check over before they ship out. The cabinets should not be peeling, please send a picture to [email protected] and we will either have it replaced or send you a skin to go over it.
DS
Dana S.
Excellent communication and backing by…
Excellent communication and backing by rta wood products. The mango messed up on the order and rta stood but it and replaced the missing items.
Response from RTA Wood CabinetsAug 8, 2022
Thank you Dana for the new review and for your patience working with us.
JD
James D.
Best quality, service
Best quality, prices and availability. Customer service is a 10 always there to help and make things happen quickly. I’ve used them for 5 or so jobs and since shifting my business over couldn’t be happier.
Response from RTA Wood CabinetsAug 4, 2022
Thank you Jason for the great review!
DS
Dana S.
Delayed shipping by weeks and missing cabinets
Delayed shipping by weeks. The shipment when it did arrive late was missing 5 base cabinets and 2 wall cabinets plus door fronts and garbage slide out. One of the pantry doors is warped and not the correct stain shade. A wall cabinet had the incorrect box stain plywood frame and does not match the rest of the cabinets. We still do not have a firm ship date for the lost items?
Response from RTA Wood CabinetsJul 27, 2022
Dana, you are 100% correct, the manufacturer messed up your order and we are working on getting this resolved as soon as possible. The manufacturer launched a new system right when your order was placed which didn't help and delayed replacements. We ended up placing a new order last week for the missing items instead of waiting for the replacements, once we get the confirmed ship date we will reach out to you.
GA
Gary
Upton Brown
Cabinets were shipped quickly. They were easy to assemble and look great. Had one damaged part which was shipped promptly with no issues.
Response from RTA Wood CabinetsJul 18, 2022
Thank you Gary for the great 5-Star review!
SC
SCOTTIE
Great Service
Had a delivery damage.
RTA responded immediately and put a replacement into the works. Great service
Response from RTA Wood CabinetsJul 15, 2022
Thank you Scottie for the 5-star review!
HH
heather H.
Ordering was easy, but quality lacks
Ordering was easy with all of the help that Motty from RTAWoodCabinets.com provided, but the JSI cabinets were pretty low quality. They have almost a dull finish that wasn't that obvious on the sample door. They show every touch and are very hard to keep clean. The cabinet doors swing open past 90 degrees and BANG into adjacent walls and cabinets. Most cabinet lines have a simple fix for this-- plastic little cabinet stops (hinge restrictors) that can be put into the hinges, but not this company-- why not? The instructions were limited. Screws to put cabinets together were not labeled that great either and it was easy to use the wrong one which in turn would cause you to screw too far into a drawer front. I wasn't able to use the tile backsplash I wanted because the cabinets next to the wall needed more room for the door to open which should have been made more clear. Some of the pieces were damaged on arrival, but with time constraints I did not have time to order new pieces. The shelves are thin and only have a thin piece of maple around them. The cabinets also have a center stile that slightly higher priced cabinets do not have, I am kicking myself for sacrificing that. Bottom line, I would spend a bit more and get better quality, more options for sizes, no center stiles, thicker shelves, better hinges with restrictor options, etc. However, if inexpensive and quick is your main concern (like for a flip), then these would work fine.
Response from RTA Wood CabinetsJul 13, 2022
Thank you Heather for taking the time to post a review. The Amesbury shelves are 5/8" thick plywood as shown clearly on our site most of our other lines have a 3/4" shelf. All JSI cabinets that are 33" or wider have a center style as shown clearly in the image by each product, the other manufacturers we work with dont have the center style, its not based on price, we have some lower priced options that dont have the center style. The assembly instructions in the box are not great, the assembly videos we have online are much clearer. None of the manufacturers we work with offer hinges with restrictors and its standard for hinges to open more than 90 degrees, you can upgrade that cabinet to Blume hinges, they offer restrictors as an added attachment. We do replace anything that is damaged, all we need is a picture and if it was visible upon delivery to note it. If there is damage that you need replaced please send a picture to [email protected]
JW
Joe W.
Overall great experience
From the initial design to when I got my cabinets I had a great experience. They were very helpful & knowledgeable in putting together a beautiful kitchen for me and followed up with me throughout the whole process. The cabinets are constructed well & gave my kitchen a completely new feel.
