RTA Wood CabinetsRTA Wood Cabinets is a large online dealer of RTA Ready-to-Assemble cabinets, we offer FREE Kitchen design, shop online and save up to 50% today! 800-788-7575
RTA Wood Cabinets (rtawoodcabinets.com) has 367 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jodi C.
It was a good overall experience, a few things came with issues but they corrected the items missing and finished our order.
Response from RTA Wood CabinetsDec 30, 2022
Thank you Jodi for taking the time to post a nice review!
AISLINN T.
Customer service is amazing. Cabinets are beautiful and great quality. Well worth their price!
Response from RTA Wood CabinetsDec 14, 2022
Thank you Aislinn for the great review!
jeff
Couldn’t be happier. Exceeded my expectations. Delivery was quick, Assembly was easy, quality is excellent. Had a small issue with a hinge and they quickly resolved it for me . Highly recommend.
Response from RTA Wood CabinetsNov 16, 2022
Thank you Jeff for the great review of our products and service!
Francis P.
Would not use them again - shorted over a thousand dollars of product and they would not reship - had to order the product again. I order cabinets all the time because I do rental remodels and will never use a vendor that I can not trust to be there. Your statement that no company would replace the reship the items is not correct and again you did nothing and why would i reorder the items if I received them. I had to finish the job. Again you offered absolutely no solution. Full price, Full shipping and this is why I will go somewhere else. I have experienced shipping issues previously and I guarantee either it wasn't shipped or the shipping company didn;rt load that box on the right truck. Again business is done by Trust. Your company was the first to not try to help.
Response from RTA Wood CabinetsAug 31, 2022
Thank you Francis for your business on the two projects that were ordered from us. You received the cabinet delivery at the end of July 2021, didn't note anything missing, ordered a second kitchen mid November and then at the end of February reached out to us that you were missing items from the first order, 7 months after the delivery. We checked with the manufacturer and they show it shipped complete. We have a 5 day policy for being notified about missing items and usually try to add time if necessary but no company would replace items at no cost 7 months after they were delivered.
Steven
Its great to work with a company that does what it promises. Great cabinets, great prices but most of all the best people. Thanks Steve
Response from RTA Wood CabinetsAug 30, 2022
Thank you Steven for the great 5-star review!
Matt M.
product was sub par. finish wears off quickly. would not purchase again.
Response from RTA Wood CabinetsAug 23, 2022
Hi Matt all you ordered from us was one refrigerator panel and one crown molding, you didn't order any cabinets from us, you might be mistaking us for another company.
Haley N.
We are satisfied with the end result. It took three different trips to get us cabinets that were not damaged, but they fixed the problem nonetheless.
Response from RTA Wood CabinetsAug 23, 2022
Thank you Haley for taking the time to place a review, I'm sorry there was damage with your order but I'm glad it was replaced and taken care of.
Gene U.
Zack Ganz is the guy I interacted with and he was EXCELLENT in helping me. I love your products. But I HATE the instructions. Took me a while to assemble, but they fit together perfectly. There should be SPECIFIC instructions for each product, not some generic instructions for one product
Response from RTA Wood CabinetsAug 15, 2022
Thank you Gene for the 5-Star review. The manufacturers generic pdf instructions aren't great but the assembly videos we have online are much more helpful.
