Carl B.
Reasonable pricing and fast shipping
Reasonable pricing and fast shipping
Response from R.S. HughesJan 15, 2024
Hello Carl, Thank you for the 5 star rating! We appreciate your review! R.S. Hughes Customer Solutions Team

We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Factory Equipment · Rohnert Park, California
Excellent
Factory Equipment · Palmdale, California
Excellent

Factory Equipment · San Luis Obispo, California
Excellent

Factory Equipment · Lake Forest, California
Great
713 approved reviews, newest moderated first
Carl B.
Reasonable pricing and fast shipping
Response from R.S. HughesJan 15, 2024
Hello Carl, Thank you for the 5 star rating! We appreciate your review! R.S. Hughes Customer Solutions Team
Dale
Service, service, service............
Response from R.S. HughesJan 15, 2024
Hello Dale, Thank you for the review! We are happy to earn your business. R.S. Hughes Customer Solutions Team
Ellen
Great Customer Service and follow up, and fast shipping.
Response from R.S. HughesJan 15, 2024
Hello Ellen, We are happy to hear you experienced great customer service! Thank you! R.S. Hughes Customer Solutions Team
Julie
I placed an order for 12 saws and they did not inform me until the date they were suppose to be delivered that they were out of stock, and that is only because I had emailed them asking where my order was. Horrible customer service! I would not recommend this company to anyone.
Response from R.S. HughesJan 10, 2024
Hello Jorme, Thank you for the feedback. We apologize your order was not fulfilled. We'll ensure this feedback is forwarded to your local branch. Please reach out if you have additional concerns. R.S. Hughes Customer Solutions
flexhibit
Still no product ordered on 12/5/23
Response from R.S. HughesJan 10, 2024
Hello Mike, We apologize you have not received your order. We reached out to your local branch and lead times are being pushed back by the vendor for the items you need. Your local branch did advise they have communicated the status of this order with you. Please reach out if you have any additional concerns. R.S. Hughes Customer Solutions Team
Gary
Good communication and fast ship.
Response from R.S. HughesJan 9, 2024
Hello Gary, We are glad to hear experienced good communication and fast shipping. Thank you for the feedback! R.S. Hughes Customer Solutions Team
Nathaniel
Product I ordered was not shipped. Updated: Order cancelled.
Response from R.S. HughesJan 9, 2024
Hello Nathaniel, We reached out to your local branch and they advised you have cancelled your order. We do apologize for any and all miscommunication. We are sorry for the inconvenience you experienced and appreciate the feedback you provided. Thank you R.S. Hughes Customer Solutions Team
Lorenzo
I ordered a very expensive part and when calling to check on the back order status they answered on the first ring and it was a rep that accurately answered all my questions on my delivery status.
Response from R.S. HughesJan 9, 2024
Hello Lorenzo, We are happy to hear you received the product expertise you needed! We value your feedback and look forward to serving you again. Thank you! R.S. Hughes Customer Solutions Team