R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

R.S. Hughes reviews

713 approved reviews, newest moderated first

Vo
Sep 21, 2023
Online order
I ordered an item that it showed it was in stock on your website and an Eta date. I waited a few weeks and checked the sight, and it was moved to a month later. That was not the issue. The Eta kept changing every few weeks. The item I ordered in July, I finally just cancelled in it September. It was the first time I use this company and was disappointed. Hopefully your website can be updated to what you actually have in stock.
Response from R.S. HughesSep 21, 2023
Hello Wendy, We apologize for the frustration you experienced with our R.S. Hughes website and inventory levels. We will forward this feedback to our team. Please let us know if there is anything else we can assist you with. Thank you, R.S. Hughes
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Michelle
Sep 21, 2023
RS Hughes
RS Hughes is always an easy company to order and receive goods from.
Response from R.S. HughesSep 21, 2023
Thank you for leaving us a review, Michelle! R.S. Hughes Customer Support Team
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Jessica
Sep 21, 2023
Great experience!
The website is easy to use and easily allows you to see if an item is in stock and where that stock is located. Check out process is fast as well. The customer service team always confirms orders and double checks on shipping needs based off of the different locations of the stock. My account Rep is always helpful if I have questions, issues, or just need some suggestions on materials that I might need for a project.
Response from R.S. HughesSep 21, 2023
Jessica, thank you for doing business with us. We appreciate you taking the time to leave us such a nice review. Please reach out should you need any assistance on future orders. R.S. Hughes Customer Support Team
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Chuck
Sep 21, 2023
Check availability 1st if possible
I like R.S. Hughes, but not so much last order. Because what I wanted wasn't at the local warehouse, my CC was charged $23 shipping for 2 tubes of glue. I could have easily bought it somewhere else had I known
Response from R.S. HughesSep 22, 2023
Hello Chuck, We apologize that you were not made aware of the shipping cost. We will share this feedback with our team. If you have any additional concerns please feel free to reach out. Thank you, R.S. Hughes
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Jessica
Sep 21, 2023
The ordering process is one of the…
The ordering process is one of the easiest out there!
Response from R.S. HughesSep 21, 2023
That's great to hear, making ordering easy is one of our top priorities. Thanks for your business and your time spent reviewing us! R.S. Hughes Customer Support Team
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William F.
Sep 21, 2023
HAD WHAT I WANTED
HAD WHAT I WANTED, PRICE WAS GOOD, CHECK OUT EZ
Response from R.S. HughesSep 21, 2023
Thanks for reviewing us William! R.S. Hughes Customer Support Team
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Roger
Sep 21, 2023
Order cancelled by R.S. Hughes
RS Hughes website showed item in stock and accepted online order but item was actually not in stock. Customer Service canceled order since not in stock and vendor would only supply 5 units vs. 1 unit. Procured this item from a different distributor with no hassles.
Response from R.S. HughesSep 21, 2023
Hello Roger, We apologize we were not able to supply you with the specific number of units you needed. We will forward this feedback to our team. Please let us know if you have any additional questions or concerns. Thank you, R.S. Hughes
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Mike
Sep 21, 2023
Customer service
Needed something changed on an order to ship overnight and it was taken care of promptly with great customer service.
Response from R.S. HughesSep 21, 2023
Glad we were able to make that fix for you, Mike. Thank you for your business with us. R.S. Hughes Customer Support Team
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