Royal Medical CenterReviews of royalmedicalcenters.com

All I gotta say is royal it's been a week. I'm feeling Guuud. From what I was feeling a week ago today 8/19/2024 to now! I can't express! Ry.T.G (RoyalThugs) Your the Bomb 💣!!! So all the ones that have negative things to say, well what's good for goose is always not good for the gander...Me, I'm on the Goose side. I feel good and it's only been a week. Just did my second week today. Call it psychological if you haters want to. It's got me on that yea!!! Dr. ROD & Team!!! A+ & some...Ready to work more with you all. You are the Bombay'0... 💣, A patient who's highly Appreative. #CaliHere. Thank you. Looking for support and working on my quality of life. K.Rob

Staff always courteous and helpful when contacted directly. Product delivered quickly and on schedule. Night and day difference between Royal and a local office I used to use.

The staff at this company lacks professionalism. From customer service to providers, everyone seems rushed and inattentive. They ask questions but don’t allow time for answers. Furthermore, they don’t provide solutions; instead, they aim to retain permanent customers who keep paying. I informed them that my test level was already 768 and that I only needed one prescription to reach 800. Unfortunately, their practices feel like a scam, driven by impatience and greed. Additionally, I had a consultation scheduled for 3 PM, but they called me at 2:50 PM to say no one was available and rescheduled for the next day. Interestingly, if a customer misses an appointment, they charge an extra $40, but when they reschedule, there’s no compensation. Overall, it was a very negative experience, and I won’t do business with this company again."1

I switched to Royal 2 years ago from another provider. It took a while to get lined out due the changes in medications. At one time, testosterone levels were unmeasurable in excess of 1500. It appears this caused a dramatic rise in PSA and started a journey into the world of Prostate Cancer protocols and diagnostics. When discussing this with Dr Hill, he was unconcerned because he stated unequivocally that testosterone does not cause prostate cancer. I discontinued TRT temporarily. After researching and considering the professional opinion of Dr Hill, I decided to resume TRT. However, they refuse to resume without a release from another doctor without stating why. They support the idea that testosterone does not cause cancer, however they do not stand behind it. BE EXTREMELY CAUTIOUS OF A COMPANY THAT WILL NOT STAND BEHIND THEIR TREATMENTS!!

Racheal and Danelle both demonstrated a high level of proficiency in customer service skills. With a blend of patience, empathy, and active listening, they both were able to resolve customer issues effectively and efficiently. Both went above beyond. There attention to detail and dedication to providing a seamless experience make them both an exceptional customer service representative. Even my doctors appointment online was fantastic! Thank you!

RMC is an excellent resource and their service is excellent. I have been with them for almost 15 years now and their service has only gotten better.

Thank you very much

I went for an MRI examination and the people working there were very friendly and helped me with everything. I can say that the service here is very good.