Royal Medical CenterReviews of royalmedicalcenters.com

Response from Royal Medical CenterNov 8, 2021

Thank you for your Awesome response and its our pleasure to provide such an awesome service.

Response from Royal Medical CenterNov 8, 2021

Thank you for your feedback, from day one it was our mission to make this service as affordable and convenient as possible. We look forward to finding more ways to make this service even better.

Response from Royal Medical CenterNov 5, 2021

Thank you for sharing your feedback with our team. It is our pleasure to help you in any way we can. We look for to providing you with the best customer service and treatment plan possible to meet your individual needs.

Response from Royal Medical CenterNov 4, 2021

Zak, Based on this review I would like to thank you for stating the facts so we did not have to. Anyone who knows the slightest bit about testosterone therapy will be able to see that the measures taken to improve your overall experience and treatment were taken into consideration and the proper adjustments were made. You mentioned that you “felt horrible” during the time of your follow-up review with the physician. So we needed to make adjustments to help you feel better. In order to make adjustments we needed to base this on our clinical review, so your labs were taken into consideration. As you mentioned, “test levels were 1500, estrodiol 44”. So as you stated, our doctor said “okay let’s lower your dosage and give you MORE anastrozole but in pill form.” This was exactly what should have been done for a patient who is experiencing symptoms and has HIGH levels of testosterone and HIGH levels of estradiol. If you are not familiar with the reference ranges, Total Testosterone ranges from 264-916 NG/DL and Estradiol ranges from 7.6-42.6. So maybe our approach was not so “wrong wrong wrong!!” after all. Had you given some time to allow these adjustments to work you might have had a better over experience with the medications and would not have been looking for a refund for medications that you have already used. Any patient we treat will have a unique experience when using these medications and results vary. However, sometimes when people are notified that they will be removed from the program do to issues like BILLING or violating our policies, they can get a little upset and turn to bad reviews as a recourse of action. We wish you the best and good luck.

Response from Royal Medical CenterNov 5, 2021

Thank you for sharing your honest feedback and for giving us the opportunity to clear up the miscommunication. Customer service and patient care is our number one priority and we look forward hearing more positive feedback from you as we continue to treat your needs.

Response from Royal Medical CenterNov 5, 2021

Thank you for detailing your experience with our team at Royal Medical Center! We pride ourselves on being readily available for our patients! We are excited to learn more about the progression of your treatment plan

Response from Royal Medical CenterNov 4, 2021

Customer, Your feedback is appreciated but you failed to inform us or anyone else how we “suck”. Based on a quick review of your file it is clear that you may have had unrealistic expectations related to treatment. In most cases testosterone therapy works great and had you given the program more than two months you may have been able to see a change your situation. Regardless, there is no magic pill that will fix everything in one month. So, to say we suck might be a little unfair, but ok. The fact is, we have successfully treated thousands of patient for more than a decade and will continue to improve the lives of others through this program for as long as we can. Good luck and we wish you the best.

Response from Royal Medical CenterNov 5, 2021

Thank you for detailing your experience with our team at Royal Medical Center! We pride ourselves on being readily available for our patients from the day you sign up and every time you need us after! We are excited to learn more about the progression of your treatment plan